E
Emmanuel
1 reviews | Active since Aug 2025
01 Aug 2025, 10:44
Accident claim
Your access is bad very bad very bad very bad very bad very bad
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SA Underwriting Agencies (Pty) Ltd's replyOfficial
04 Aug 2025, 12:10Dear Emmanuel
We acknowledge your concerns regarding the excess structure app**** to your policy.
Please be assured that we are taking your feedback seriously.
However, we confirm that the excesses were correctly app**** to your claim.
You accepted the policy with your Broker where You chose a higher excess in exchange for a lower monthly premium.
All these excesses were disclosed prior to the inception of the policy and again in the policy contract and it is your responsibility to fami****ise yourself with the terms and conditions of the policy.
Unfortunately we are not in a position to reduce or waive your excesses, please contact your Broker should you have any further questions.
Kind Regards
The SAU Team
We Dare to Deliver!
We acknowledge your concerns regarding the excess structure app**** to your policy.
Please be assured that we are taking your feedback seriously.
However, we confirm that the excesses were correctly app**** to your claim.
You accepted the policy with your Broker where You chose a higher excess in exchange for a lower monthly premium.
All these excesses were disclosed prior to the inception of the policy and again in the policy contract and it is your responsibility to fami****ise yourself with the terms and conditions of the policy.
Unfortunately we are not in a position to reduce or waive your excesses, please contact your Broker should you have any further questions.
Kind Regards
The SAU Team
We Dare to Deliver!
SA Underwriting Agencies (Pty) Ltd's reply04 Aug 2025, 12:10
Official
Dear Emmanuel
We acknowledge your concerns regarding the excess structure app**** to your policy.
Please be assured that we are taking your feedback seriously.
However, we confirm that the excesses were correctly app**** to your claim.
You accepted the policy with your Broker where You chose a higher excess in exchange for a lower monthly premium.
All these excesses were disclosed prior to the inception of the policy and again in the policy contract and it is your responsibility to fami****ise yourself with the terms and conditions of the policy.
Unfortunately we are not in a position to reduce or waive your excesses, please contact your Broker should you have any further questions.
Kind Regards
The SAU Team
We Dare to Deliver!
We acknowledge your concerns regarding the excess structure app**** to your policy.
Please be assured that we are taking your feedback seriously.
However, we confirm that the excesses were correctly app**** to your claim.
You accepted the policy with your Broker where You chose a higher excess in exchange for a lower monthly premium.
All these excesses were disclosed prior to the inception of the policy and again in the policy contract and it is your responsibility to fami****ise yourself with the terms and conditions of the policy.
Unfortunately we are not in a position to reduce or waive your excesses, please contact your Broker should you have any further questions.
Kind Regards
The SAU Team
We Dare to Deliver!