Well my father was ...

Well my father was a taxi owner and had bought the taxi at sataxi and he took insurance that would payout the taxi even in the cause of death , unfortunately he passed on last year in 14 January 2024,we noticed sataxi about my father death they told us to submit documents to them and they noticed us that and investigation will be done and once the insurance company approves the investigation then only they will pay the balance of the taxi installments,we where informed telephonically by the lady who was assisting us with the claim not to pay the installment for the taxi from the time my dad passed on cause his account will be frozen.