Based on recent customer reviews, Sa Taxi Finance draws sharply divided feedback. Clients praise individual consultants such as Yolanda Niemand, Precious Qwabe, Senyaka and Vusi for friendly, patient and professional help, especially with insurance quotes and buy-back queries. Many others report unanswered emails and WhatsApp messages, long holding times, delayed settlement letters and statements, rejected insurance claims, and disputed vehicle repossessions. Handovers between customer care, contracts, tracker and external collections partners frequently stall, pushing borrowers toward ombudsman or legal intervention.
Replied to 95% of negative reviews
Reply time on negative reviews: 38h 8m
TrustIndex
5.3
Â
Ranking
#78
in Financial Services
Reply Time
31h 29m
Â
NPS Score
13
Recommended: Likely
Replied to 95% of negative reviews
Reply time on negative reviews: 38h 8m
Nov '25 - Oct '26
Frequently Asked Questions About Sa Taxi Finance
What do customers say about Sa Taxi Finance?
Based on recent customer reviews, Sa Taxi Finance draws sharply divided feedback. Clients praise individual consultants such as Yolanda Niemand, Precious Qwabe, Senyaka and Vusi for friendly, patient and professional help, especially with insurance quotes and buy-back queries. Many others report unanswered emails and WhatsApp messages, long holding times, delayed settlement letters and statements, rejected insurance claims, and disputed vehicle repossessions. Handovers between customer care, contracts, tracker and external collections partners frequently stall, pushing borrowers toward ombudsman or legal intervention.
Is Sa Taxi Finance trustworthy?
Sa Taxi Finance has a TrustIndex of 5.3 out of 10 on Hellopeter, based on 42 reviews in the last 12 months. They reply to 95% of negative reviews, typically within 38 hours 8 min. Hellopeter has tracked Sa Taxi Finance across 335 total reviews. How is the TrustIndex calculated? →
Recent reviews (42)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Ms
The service was excellent I really appreciate it in deed
1 reviews | Active since Oct 2026
Ms
The service was excellent I really appreciate it in deed
1 reviews | Active since Sept 2026
Hi Katleho Thank you for the attached information, it is appreciated
Hi Katleho Thank you for the attached information, it is appreciated. I wanted to thank you for your excellent call that was concise ,clear and thorough. I felt heard and informed about my policy and future events that will need my attention. Your approach was meticulously expressed, and I honestly felt comfortable throughout our conversation 😊 Thank you for your efforts in making this a pleasant experience, the future is indeed on the move…
1 reviews | Active since Sept 2026
Hi Katleho Thank you for the attached information, it is appreciated
Hi Katleho Thank you for the attached information, it is appreciated. I wanted to thank you for your excellent call that was concise ,clear and thorough. I felt heard and informed about my policy and future events that will need my attention. Your approach was meticulously expressed, and I honestly felt comfortable throughout our conversation 😊 Thank you for your efforts in making this a pleasant experience, the future is indeed on the move…
1 reviews | Active since Sept 2026
Extremely poor service from Gomo Finance
Extremely poor service from Gomo Finance! I honestly question how Gomo qualifies as a finance company with such poor customer service. They added insurance to my monthly instalment without my authorisation, despite me already having my own insurance and providing proof of cover. They still continue charging me for their insurance. They also constantly demand updated proof of insurance, as if I work for Gomo. Why should a customer have to keep submitting proof every few months? Worst of all, complaints are simply not attended to. You can provide documents and raise concerns, but nothing gets resolved. Very disappointing and frustrating. Gomo seriously needs to improve its customer service and complaints handling. I would never recommend this nonsensical car service finance
1 reviews | Active since Sept 2026
Extremely poor service from Gomo Finance
Extremely poor service from Gomo Finance! I honestly question how Gomo qualifies as a finance company with such poor customer service. They added insurance to my monthly instalment without my authorisation, despite me already having my own insurance and providing proof of cover. They still continue charging me for their insurance. They also constantly demand updated proof of insurance, as if I work for Gomo. Why should a customer have to keep submitting proof every few months? Worst of all, complaints are simply not attended to. You can provide documents and raise concerns, but nothing gets resolved. Very disappointing and frustrating. Gomo seriously needs to improve its customer service and complaints handling. I would never recommend this nonsensical car service finance