Unfair, disappointed customer

Good day

I am really tired, upset and loosing hope in such a big company as Sa taxi. I am writing the review on behalf of Mr Spel, he has a taxi with SA taxi and since he got the taxi things was fine untill the pendamic started. We all know that during the pendamic there was a relief given to all customers or let's say most customers. Mr Spel was given an option to pay R6000 every month as the business was going slow and when we moved to level 3 they decided that he must pay R2000 every week as to try an cover the arears caused due to the pendamic. Today we received a combined summons which I truly and honestly think is unfair towards a customer that was given an option to make certain arrangements to payments im which he did not skip as arranged. I believe Mr Spel as a customer's needs to be assisted fairly on this matter . I would appreciate a manager to contact him regarding the matter *** or ***

Regards Mk lewis