NS
Noleen S

1 reviews | Active since Jul 2017

15 Nov 2017, 11:41

Threating someone that is paying

How can you make arrangements with the Head of sale of a Company that has even a worse bad attitude than his staff and still get threated by Nikita who is suppose to be handling the situation regarding payments and Hello Peter complaints they not even scared of Hello Peter so is there anyone that can assist me maybe the CEO of the company can assist.

HELP NEEDED URGENTLY CANT KEEP GOING THROUGH INSULTS FROM SA TAXI FINANCE REALLY

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Replies (1)
Sa Taxi Finance
Sa Taxi Finance's reply15 Nov 2017, 15:57
Official

Dear Noleen,

Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. As discussed telephonically the consultant’s intention was not to threaten you as a customer but to advice on the disadvantages of non-payment.

Again, I highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s my goal to retain you as a satisfied customer and will hope to serve you again in the future.

Thank you,

Khathu Maleba

Complaints Officer