AC
Abdu C
1 reviews | Active since Nov 2016
09 Nov 2018, 16:08
SA Taxi Protect Insurance is a ripoff
Hi there , this is Nadeema Galiem , id no: ********** 254086 i have claimed for my Quantum taxi CA604633 and i want my whole van sprayed not only pieces and i have being paying all the months premiums and have 2 taxis with you guys and going to add another taxi soon but i have had no joy of this insurance company because i am so angry that i must pay and only one side will be fixed and sprayed and i want the whole van sprayed and i have i being paying my premiums so long and why cant i get my whole van sprayed and this is pathetic service and i am so irate and mad at the company and going to take this further
Thanking you in advance
Nadeema Galiem ********** ********** 838536
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Replies (3)0
Replies (3)
Sa Taxi Finance's replyOfficial
13 Nov 2018, 11:26Dear Abdu,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
I will be in contact with you.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do.
Regards,
Khathu Maleba
Customer Relationship Consultant
Sa Taxi Finance's reply13 Nov 2018, 11:26
Official
Dear Abdu,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
I will be in contact with you.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do.
Regards,
Khathu Maleba
Customer Relationship Consultant
AC
Abdu C's updateReviewer Update
22 Nov 2018, 10:41Hi there and i have had no joy of SA Taxi with regards to my claim Nadeema Galiem and i dont know what is the hold up and i pay every month on time and when i need help i must wait but just miss a payment then they call you everyday , this is the bad service we getting and its pathetic
AC
Abdu C's update22 Nov 2018, 10:41
Reviewer Update
Hi there and i have had no joy of SA Taxi with regards to my claim Nadeema Galiem and i dont know what is the hold up and i pay every month on time and when i need help i must wait but just miss a payment then they call you everyday , this is the bad service we getting and its pathetic
Sa Taxi Finance's replyOfficial
22 Nov 2018, 11:42Dear Abdu,
Thank you for taking the time to communicate to us.
Please be informed that we have been communicating with the policy holder, regrettably we are unable to disclose the information to yourself due to the fact that you are not the policy holder.
Regards,
Khathu Maleba
Customer Relationship Consultant
Sa Taxi Finance's reply22 Nov 2018, 11:42
Official
Dear Abdu,
Thank you for taking the time to communicate to us.
Please be informed that we have been communicating with the policy holder, regrettably we are unable to disclose the information to yourself due to the fact that you are not the policy holder.
Regards,
Khathu Maleba
Customer Relationship Consultant