1 reviews | Active since Jan 2017
SA TAXI KUSELA INSURANCE BAD SERVICES
<p>WE REPORT THE CLAIM TO THEM ON THE 24 DEC 2016 THAT ONE OF OUR CAR HAD AN ACCIDENT AS IM WRITING TO YOU GUYS THE CAR HAS NO BEEN ASSESSED UNTIL NOW ITS ABOUT AMOUNT NOW EVEN A CALL WE KEEP CALLING THEM BUT ITS DOES NOT HELP PLEASE ASSIST HERE IS THE CLAIM NO SAT19347 EVEN THE STORAGE COMPANY ARE NOW COMPLAINING THAT ITS A LONG TIME NOW THEY MUST COME AND PAY WHICH ITS NOT SAFE TO OUR CAR THE CAN SELL OUR CAR FOR THEIR MONEY OR STILL THE PARTS.</p>
Dear Helen,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. We apologize for the delay in getting back to you.
Please let me know if you would still like me to be in contact with you in the coming days to make our best attempt in regaining your confidence in our company.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s my goal to retain you as a satisfied customer and will hope to serve you again in the future.
Thank you,
Khathu Maleba
Complaints Officer
Dear Helen,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. We apologize for the delay in getting back to you.
Please let me know if you would still like me to be in contact with you in the coming days to make our best attempt in regaining your confidence in our company.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s my goal to retain you as a satisfied customer and will hope to serve you again in the future.
Thank you,
Khathu Maleba
Complaints Officer