MF
Mandisa F
1 reviews | Active since Mar 2025
19 Mar 2025, 08:05
SA TAXI Finance
It's almost 2 weeks now since I have sent my review about SA TAXI Finance here they responded and promised to get back to me till today they never responded or took any of my details SA TAXI Finance took my husband bus after he died with accident and they told me he was supposed to finish 6 months for the cover to be active and I haven't received my husband death benefits they also took all the car documents said I must pay R14000 from each taxi for me to get the documents, They drop my calls everytime I call them .
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Replies (3)Sa Taxi Finance's replyOfficial
19 Mar 2025, 15:36Good day Mrs. Fihlani
We would like to apologize for all the inconveniences we have caused you and thank you for bringing all your concerns to our immediate attention
Once again thank you for taking my call earlier on and providing me an opportunity to obtain clarity regarding all your concerns
Following our discussion, we have received your email with the documentations requested to enable us to process the additional beneficiary assist payout.
The balance of your concerns are being investigated and you will be updated on the progress made in due course
Trusting that you will find this in order
Kindest Regards
Solomon Mphofu
We would like to apologize for all the inconveniences we have caused you and thank you for bringing all your concerns to our immediate attention
Once again thank you for taking my call earlier on and providing me an opportunity to obtain clarity regarding all your concerns
Following our discussion, we have received your email with the documentations requested to enable us to process the additional beneficiary assist payout.
The balance of your concerns are being investigated and you will be updated on the progress made in due course
Trusting that you will find this in order
Kindest Regards
Solomon Mphofu
Sa Taxi Finance's reply19 Mar 2025, 15:36
Official
Good day Mrs. Fihlani
We would like to apologize for all the inconveniences we have caused you and thank you for bringing all your concerns to our immediate attention
Once again thank you for taking my call earlier on and providing me an opportunity to obtain clarity regarding all your concerns
Following our discussion, we have received your email with the documentations requested to enable us to process the additional beneficiary assist payout.
The balance of your concerns are being investigated and you will be updated on the progress made in due course
Trusting that you will find this in order
Kindest Regards
Solomon Mphofu
We would like to apologize for all the inconveniences we have caused you and thank you for bringing all your concerns to our immediate attention
Once again thank you for taking my call earlier on and providing me an opportunity to obtain clarity regarding all your concerns
Following our discussion, we have received your email with the documentations requested to enable us to process the additional beneficiary assist payout.
The balance of your concerns are being investigated and you will be updated on the progress made in due course
Trusting that you will find this in order
Kindest Regards
Solomon Mphofu
Sa Taxi Finance's replyOfficial
27 Mar 2025, 05:04Good day Mrs. Fihlani
Please allow me to confirm that since our telephonic and email communications, we have paid twice for the beneficiary assist benefit for two of the vehicles the late Mr. Fihlani had insured with us. The amount paid were confirmed on an email sent to you.
We are currently looking into the issue regarding the papers (Natis documents) for the vehicles settled and the third vehicle which was repossessed
We will keep you posted on new developments
Kindest Regards
Solomon Mphofu
Please allow me to confirm that since our telephonic and email communications, we have paid twice for the beneficiary assist benefit for two of the vehicles the late Mr. Fihlani had insured with us. The amount paid were confirmed on an email sent to you.
We are currently looking into the issue regarding the papers (Natis documents) for the vehicles settled and the third vehicle which was repossessed
We will keep you posted on new developments
Kindest Regards
Solomon Mphofu
Sa Taxi Finance's reply27 Mar 2025, 05:04
Official
Good day Mrs. Fihlani
Please allow me to confirm that since our telephonic and email communications, we have paid twice for the beneficiary assist benefit for two of the vehicles the late Mr. Fihlani had insured with us. The amount paid were confirmed on an email sent to you.
We are currently looking into the issue regarding the papers (Natis documents) for the vehicles settled and the third vehicle which was repossessed
We will keep you posted on new developments
Kindest Regards
Solomon Mphofu
Please allow me to confirm that since our telephonic and email communications, we have paid twice for the beneficiary assist benefit for two of the vehicles the late Mr. Fihlani had insured with us. The amount paid were confirmed on an email sent to you.
We are currently looking into the issue regarding the papers (Natis documents) for the vehicles settled and the third vehicle which was repossessed
We will keep you posted on new developments
Kindest Regards
Solomon Mphofu
Sa Taxi Finance's replyOfficial
13 Jun 2025, 15:18Good day Mrs. Fihlani
Please allow me to thank you once again for the opportunity you gave us to amicably resolve this matter with you.
We hereby confirm that the funds have been transferred into your account per the proof of payment shared with you on email
As this concludes our involvement, we hereby confirm our formal closure of your complaint
Trusting that you will find this in order
Kindest Regards
Solomon Mphofu
Please allow me to thank you once again for the opportunity you gave us to amicably resolve this matter with you.
We hereby confirm that the funds have been transferred into your account per the proof of payment shared with you on email
As this concludes our involvement, we hereby confirm our formal closure of your complaint
Trusting that you will find this in order
Kindest Regards
Solomon Mphofu
Sa Taxi Finance's reply13 Jun 2025, 15:18
Official
Good day Mrs. Fihlani
Please allow me to thank you once again for the opportunity you gave us to amicably resolve this matter with you.
We hereby confirm that the funds have been transferred into your account per the proof of payment shared with you on email
As this concludes our involvement, we hereby confirm our formal closure of your complaint
Trusting that you will find this in order
Kindest Regards
Solomon Mphofu
Please allow me to thank you once again for the opportunity you gave us to amicably resolve this matter with you.
We hereby confirm that the funds have been transferred into your account per the proof of payment shared with you on email
As this concludes our involvement, we hereby confirm our formal closure of your complaint
Trusting that you will find this in order
Kindest Regards
Solomon Mphofu
