MF
Mandisa F

1 reviews | Active since Mar 2025

19 Mar 2025, 08:05

SA TAXI Finance

It's almost 2 weeks now since I have sent my review about SA TAXI Finance here they responded and promised to get back to me till today they never responded or took any of my details SA TAXI Finance took my husband bus after he died with accident and they told me he was supposed to finish 6 months for the cover to be active and I haven't received my husband death benefits they also took all the car documents said I must pay R14000 from each taxi for me to get the documents, They drop my calls everytime I call them .

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Replies (3)
Sa Taxi Finance
Sa Taxi Finance's reply19 Mar 2025, 15:36
Official
Good day Mrs. Fihlani

We would like to apologize for all the inconveniences we have caused you and thank you for bringing all your concerns to our immediate attention
Once again thank you for taking my call earlier on and providing me an opportunity to obtain clarity regarding all your concerns

Following our discussion, we have received your email with the documentations requested to enable us to process the additional beneficiary assist payout. 
The balance of your concerns are being investigated and you will be updated on the progress made in due course

Trusting that you will find this in order 

Kindest Regards

Solomon Mphofu
Sa Taxi Finance
Sa Taxi Finance's reply27 Mar 2025, 05:04
Official
Good day Mrs. Fihlani

Please allow me to confirm that since our telephonic and email communications, we have paid twice for the beneficiary assist benefit for two of the vehicles the late Mr. Fihlani had insured with us. The amount paid were confirmed on an email sent to you. 
We are currently looking into the issue regarding the papers (Natis documents) for the vehicles settled and the third vehicle which was repossessed

We will keep you posted on new developments

Kindest Regards

Solomon Mphofu 
Sa Taxi Finance
Sa Taxi Finance's reply13 Jun 2025, 15:18
Official
Good day Mrs. Fihlani

Please allow me to thank you once again for the opportunity you gave us to amicably resolve this matter with you.

We hereby confirm that the funds have been transferred into your account per the proof of payment shared with you on email

As this concludes our involvement, we hereby confirm our formal closure of your complaint

Trusting that you will find this in order

Kindest Regards 

Solomon Mphofu