MF
Mandisa F

1 reviews | Active since Mar 2025

26 May 2025, 18:27

SA TAXI Finance

This is my 3rd review regarding SA TAXI Finance And I am really really disappointed and discussed about this company. On the 21 of May they insisted that I must come to take a taxi that they got for me after *******ly after repossessing it *******ly insurance has payed they the amount of R56143.04 and they gave me an old taxi which they fixed so it can look new to my eyes. I went to dealership in Midrend since am no longer in taxi industry my late husband was the one running the business that's where I found out the taxi has been fixed and resprayed. I called Mr Solomon Mpofu and informed him about this and I asked Mr Solomon to take it back and give me money because no dealership wants to buy this taxi if it was that good as they said it would have been sold by now. I was stuck in Midrend with no food to eat and no place to sleep and left my kids with neighbors in Eastern Cape with neighbors thinking that the would have been sold in Midrend so I can be able to go back home. I called Mr Solomon Mpofu and informed him about this case he insisted that I must go back to Eastern with it and I didn't have money to go back home so I drove back with their old Vehicle which they gave me.

The old vehicle they gave me the lights went off on the way back we had to drive with bright lights which was a risk to other drivers.

And they told me the market value of this old vehicle they gave me with a reversed Milliage and had no service book and am now in Eastern Cape trying to sell the car no dealership wants to car.

SA TAXI FINACE PLZ GIVE ME MY MONEY AND TAKE YOUR CAR .

they told me to go back to Eastern with it and I also agreed because I had no money to go back to Eastern Cape No food to eat No place to stay and no one even cared to ask since I have been giving them reports. Am now stuck in Eastern Cape with the old vehicle

SA TAXI FINANCE PLZ 🙏 I BEG IN THE NAME OF GOD COME AND TAKE YOUR CAR AM DEPRESSED ENOUGH AFTER LOSING MY HUSBAND AND AM A WIDOW WITH 3 KIDS, I HAVE ENOUGH STRESS.

0
Replies (6)
Sa Taxi Finance
Sa Taxi Finance's reply27 May 2025, 10:19
Official
Good day Mr. Fiihlani 

 We hereby acknowledge receipt of your complaint, contents of which have been noted.
 Please allow us to apologize for all the inconveniences we have caused you
 
 This matter will be investigated, and you will be updated accordingly 
 
 Trusting that you will find this in order 

Kind Regards 
Complaints department

Sa Taxi Finance
Sa Taxi Finance's reply27 May 2025, 17:25
Official
Good afternoon Mrs. Fihlani

We refer to your review regarding the replacement vehicle you took delivery off. 
In my discussions with you, you confirmed your satisfaction when you were shown the vehicle, your concerns only started when you tried to sell the vehicle.

Before the vehicle was replaced, we made it clear to you that the replacement vehicle is not a new vehicle as the vehicle repossessed from you was not new. However, the replacement vehicle was much better than the vehicle repossessed from you. 

Since your first review, the following progress has been made:

1. You were paid the full beneficiary assist amounts for all the three vehicles per the Credit Life policies issued, and confirmed receipt thereof
2. You were handed over the three Original Natis documents for the vehicles in question
3. You were offered a replacement vehicle following settlement of the account by the Insurance per the Credit Life policy which was in place. 

As per my confirmation on email, a meeting has been scheduled for this coming Thursday to review your case and map the way forward. 

We will keep you posted after the meeting 

Trusting that you will find this in order 

Kindest Regards 

Solomon Mphofu 
MF
Mandisa F's update27 May 2025, 18:56
Reviewer Update
Mr Solomon
Yes you have payed everything you owed me as SA TAXi finance ever since I exposed you on Hello Peter.

Yes I agreed to take the vehicle you have offered me bt. I never agreed on an rejoined car and Yes for me to know that you gave me a car like this I found it from the dealership. And I told you while I was still in Midrand that I have a problem with this car and I asked you to take it back and you insisted that I must go to Eastern Cape with it and you will try and find a buyer for me and you will also talk to your Managers.
Which means you knew very well what you where doing 🤔.

No service book
Milliage has been reversed
Body has been rejoined
Too much painting Body of the car
Everything inside is changed
Even the window rubbers has been replaced
No documents from previous owner
I need an attachment invoice not a screenshot from computer

Mr Solomon please come and take this thing you gave me out of all the money you have been paid by the insurance this is what you can offer me
Insurance paid R561439.04
MF
Mandisa F's update27 May 2025, 18:58
Reviewer Update
More people are coming out trust me when I say am not going to stop until you take this car here.
Sa Taxi Finance
Sa Taxi Finance's reply30 May 2025, 05:22
Official
Good day Mrs. Fihlani

Our communication of the 29/05/2025 refers.

Please return the vehicle to Gobid Port Elizabeth
We have taken the decision to settle you cash as per your request
It is important that the vehicle is returned as soon as reasonably possible to enable us to assess the vehicle and start working on your cash settlement

Kindest Regards 

Solomon Mphofu
Sa Taxi Finance
Sa Taxi Finance's reply18 Jun 2025, 12:01
Official
Good day Mrs. Fihlani 

We hereby confirm final closure of this matter. 
Please allow us to thank you once again for the opportunity you gave us to resolve this matter, and for confirmation that you have received the funds.

As, there is nothing outstanding regarding this matter, we hereby confirm our final closure.

Trusting that you will find this in order

Kindest Regards 

Solomon Mphofu