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Noleen S

1 reviews | Active since Jul 2017

28 Jun 2018, 13:11

RUDE AND UNFRIENDLY PEOPLE

SPOKE TO A LADY BY THE NAME OF NIKITA AND SHE IS SO RUDE SAYING THAT I CAN PUT HER ON HELLO PETER SHE DOESN'T CARE

I HAVE UP UNTIL THE 6TH OF EVERY MONTH TO PAY BUT I GET CALLS AT 20:40PM AT NIGHT TELLING ME I NEED TO PAY MY ACCOUNT AND YET I HAVE UP UNTIL THE 6TH TO PAY.

GETTING CALLS 4TIMES A DAY AND I HAVE TO EXPLAIN MYSELF EVERY TIME SO FRUSTRATING

WHERE DO THEY HIRE THESE RUDE AND UNFRIENDLY PEOPLE AT SA TAXI

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Replies (1)
Sa Taxi Finance
Sa Taxi Finance's reply28 Jun 2018, 14:31
Official

Dear Noleen ,

Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible

I will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company.

Please accept our sincerest apology for any trouble or inconvenience we have caused.

Thank you,

Khathu Maleba

Customer Relationship Consultant