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LESIBA D

1 reviews | Active since May 2025

07 May 2025, 13:50

POOR CUSTOMER SERVICE

Poor customer service, I have being requesting a paid up letter several times and they always promise to email the letter to me and this never happened. Call center number is unanswered most of the time ; it gets answered by luck. What could be difficult in writing a paid up letter instantly?

0
Replies (3)
Sa Taxi Finance
Sa Taxi Finance's reply09 May 2025, 07:48
Official
Good day Mr. Lesiba

We hereby acknowledge receipt of your complaint.
Please allow me to sincerely apologize for all the inconveniences we have caused you.

Your request is receiving our attention. We require your deal number or Identity number to enable us to execute your request

Kindly respond to my email addressed to you with your identity number or deal number 

Kindest Regards 

Solomon Mphofu 
LD
LESIBA D's update09 May 2025, 09:38
Reviewer Update
Thanks Mr Solomon Mphofu for attending and resolving the issue within a da6. I appreciate your intervention and assistance.
Sa Taxi Finance
Sa Taxi Finance's reply09 May 2025, 10:00
Official
Good day Sir

Thanks a lot for affording us an opportunity to redeem ourselves from a customer service perspective

Hoping to do Business with you again in the near future 

Kindest Regards 

Solomon Mphofu