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elsanna E

1 reviews | Active since Mar 2017

27 Sept 2018, 10:26

No service from insurance

This is for VENSHAW AND TAXI SA. A taxi was in an accident with me on 3 sept. My paperwork was send on 5 sept. TODAY IS 27 SEPT. STILL NO ANSWER OR EVEN FEEDBACK. By all means i can start giving names as well. I NEED ANSWERS BY THE END OF TODAY.

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Replies (1)
Sa Taxi Finance
Sa Taxi Finance's reply28 Sept 2018, 08:39
Official

Dear Anna,

Thank you for taking the time to communicate to us why our service did not meet your expectations.

As per our telephonic conversation, I will check from our side if we have received the claim and advise you on a way forward.

Please accept our sincerest apology for any trouble or inconvenience we have caused you.

Thank you,

Khathu Maleba

Customer Relationship Consultant