HD
Hamilton D

1 reviews | Active since May 2021

26 Apr 2022, 12:02

*** attitude for their own mistake

I have been paying my instalments without issues till they decided to increase increase it because of rates according to them. Firstly I wasn’t informed about the increase (I don’t mind it) but inform/remind us, after the increase I’m in arrears of R581.00 which I agreed to pay it month end as my cars work mainly with staff but the minion of a lady tells me I must go borrow R600 to settle it. Why should I do that when I said to them I will even pay extra to cover whatever charges I will incur because I can’t pay tomorrow. Isn’t I “sa taxi” client allowed to volunteer to correct mistakes made by these ****** parasites. The minion then tells me that sa taxi will repossess the vehicle because of 581 ****** rands. I said it and I will repeat it this vehicle is the last one I will finance using sa taxi. This treatment is not worthy it

The least you can do is inform me of the new instalments and allow me to correct whatever **** you did as usual. It’s funny because I have other vehicles with banks but the instalments are still the same and they don’t treat me as ****.

Sa taxi must stop treating its clients like **** I know we as your clients (black people) allow you to treat us like **** but I won’t allow it no more. I stopped having respect for anything to do with sa taxi long time ago… I decided to not accept finance from them I rather have old taxis than be financed by them.

0
Replies (2)
Sa Taxi Finance
Sa Taxi Finance's reply28 Apr 2022, 11:14
Official
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused, we will be in contact with you shortly  and A  formal complaint will be  logged on your behalf.

Regards,
Sebenzile Ndaba
HD
Hamilton D's update28 Apr 2022, 21:12
Reviewer Update
So today I get a call from this Sebenzile chick asking me about my review and acting like she was calling to make things right but she was calling to tell me that Iam wrong and side with her colleague. Sebenzile the least you could have done is to admit that your company was wrong for not informing me about the increase and not telling me that i was wrong for insulting your colleague. I wouldnt have resorted to that if she respected me as a client of sa taxi, this thing of her wanting to help is a bunch of BS. If she wanted to help she would pay the R581 herself and let me know about it and ask for it month end as I committed to pay.
If anyone else calls me telling me to go and borrow money to pay you lot and wanting to hear their **** even though i said i will pay will be told *** by me