VM
Vuyiseka M
1 reviews | Active since Sept 2023
14 Sept 2023, 17:26
Horrible experience
My taxi was involved in an accident on the 30 July 2023 and it was not drivable, it was in for repairs till 25 August 2023. I have an instalment protect benefit from Kusela insurance, now I'm getting calls from SA taxi saying my account is in arrears of R8700 becouse the insurance did not pay the full amount whereas the vehicle was not working for 25 days. And they know very well that the vehicle was not drivable. They keep on sending messages to inform me that my account is in arrears whereas they are responsible to cover the installment for the period my taxi was inoperable.
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Replies (2)
Sa Taxi Finance's replyOfficial
15 Sept 2023, 15:30Good day Mrs. Mamani
We hereby acknowledge receipt of your concern and confirm that this matter is investigated. Please allow us to thank you for taking our call earlier on and the clarity you have shared with us regarding this matter. Once our investigation into the claim is complete we will revert to you
Trusting that you will find this in order
We hereby acknowledge receipt of your concern and confirm that this matter is investigated. Please allow us to thank you for taking our call earlier on and the clarity you have shared with us regarding this matter. Once our investigation into the claim is complete we will revert to you
Trusting that you will find this in order
Sa Taxi Finance's reply15 Sept 2023, 15:30
Official
Good day Mrs. Mamani
We hereby acknowledge receipt of your concern and confirm that this matter is investigated. Please allow us to thank you for taking our call earlier on and the clarity you have shared with us regarding this matter. Once our investigation into the claim is complete we will revert to you
Trusting that you will find this in order
We hereby acknowledge receipt of your concern and confirm that this matter is investigated. Please allow us to thank you for taking our call earlier on and the clarity you have shared with us regarding this matter. Once our investigation into the claim is complete we will revert to you
Trusting that you will find this in order
VM
Vuyiseka M's updateReviewer Update
26 Sept 2023, 02:20Good day Solomon,
It is almost a week since you said you will comeback to me. I am still frustrated as before because to-date i still get those smses.
It is almost a week since you said you will comeback to me. I am still frustrated as before because to-date i still get those smses.
VM
Vuyiseka M's update26 Sept 2023, 02:20
Reviewer Update
Good day Solomon,
It is almost a week since you said you will comeback to me. I am still frustrated as before because to-date i still get those smses.
It is almost a week since you said you will comeback to me. I am still frustrated as before because to-date i still get those smses.