1 reviews | Active since Jun 2017
Horrible customer service
<p>I have never been disrespected like this a consultant named Lebohang. Who even spoke vulgar words n very rude. How does SA taxi hire it's staff bcz they seriously need training or they will lose customers. This is not the first consultant who has a bad attitude n surely not the last. I just want to finish my payment n not associate myself with such. Very disappointed.</p>
Dear sir
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. We apologize for the delay in getting back to you.
Please let me know if you would still like me to be in contact with you in the coming days to make our best attempt in regaining your confidence in our company.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s my goal to retain you as a satisfied customer and will hope to serve you again in the future.
Thank you,
Khathu Maleba
Complaints Officer
Dear sir
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. We apologize for the delay in getting back to you.
Please let me know if you would still like me to be in contact with you in the coming days to make our best attempt in regaining your confidence in our company.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s my goal to retain you as a satisfied customer and will hope to serve you again in the future.
Thank you,
Khathu Maleba
Complaints Officer