Held on the line for over an hour – no response!

I’ve been trying to reach SA Taxi’s Legal Department via the number ***, and have now spent more than an hour on hold—with no answer, no callback, and no resolution.

This level of service is completely unacceptable, especially for an organisation that deals with legal and financial matters requiring urgency. I’ve made multiple attempts over several days, and each time I’ve either been left on hold indefinitely or cut off entirely.

Clients deserve better communication and respect for their time. Please escalate this complaint and improve the accessibility of your Legal Department urgently.

Frustrated and disappointed.