Don't ever choose SA Taxi Finance as your insurance

My vehicle was involved in a accident in December 2017, i reported immediately i took them 2 to 3 weeks to register my claim and an approval was another week, the duration to fix the vehicle was full two months. On the loss of income i only qualify for one month while they took 2 full months to repair the vehicle, is that a fair practice to the client ?

When the vehicle was ready i was told that i must pay in R4000.00 for excess although my policy schedule is stating if the damage is above R25000.00 i will not pay R0.00 excess.

I have asked them to provide me with the recording when i was taking out their insurance, no response was provided to my request till to date.

My policy number is : SAT29650 - Account No: 032069:056337