Disgruntled Customer

Item: Sa Taxi Finance
Rating: 1
Author: Silumko N

I have been waiting for my passanger liability as from the 1st week of january 2020. I made a lot of phone calls & told by Khusela insurance consultats that the turn around period is 4 to 24 hours but still today I did not receive my passanger liability.

How will the van operate without the passanger liability? what language must I speak in order for me to be heard by SA Taxi/ Khusela?

Regards Silumko Nongxaka ***

Helpful (0)

Replies (1)

Sa Taxi Finance's replyOfficial

30 Jan 2020, 07:38

Dear Silumko ,

Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

Can you kindly provide me with the vehicle registration number and ID number for me to be able to resolve the issue at hand.

Please accept our sincerest apology for any trouble or inconvenience we have caused you.

Regards ,
Khathu Maleba
Customer relationship consultant

Sa Taxi Finance's reply30 Jan 2020, 07:38

Official

Dear Silumko ,

Can you kindly provide me with the vehicle registration number and ID number for me to be able to resolve the issue at hand.

Please accept our sincerest apology for any trouble or inconvenience we have caused you.

Regards ,
Khathu Maleba
Customer relationship consultant