MM
Mike M

1 reviews | Active since Jan 2018

12 Jan 2018, 00:10

bad service

At home my father bought a taxi using a s.a taxi finance last year he passed away. we asked s.a taxi to change ownership of the taxi to my mother and s.a taxi failed to that now the taxi is parked because we cant get permit for it as it is still under the name of the father who passed on and we are also struggling with the licences disc. s.a taxi expects their instalments every month while the taxi is not working. hellopeter get s.a taxi to call my mother on this number ********** 691. or ********** 874

0
Replies (2)
Sa Taxi Finance
Sa Taxi Finance's reply12 Jan 2018, 07:26
Official

Dear Mike ,

Thank you for taking the time to communicate to us . We have every desire to address your mother’s needs and provide the best solution available to resolve her issue as soon as possible.

I will be in contact with you to get your mother’s contact details .

Please accept our sincerest apology for any trouble or inconvenience we have caused you and your family . Again, I highly appreciate your feedback.

Thank you,

Khathu Maleba

Complaints Officer

Sa Taxi Finance
Sa Taxi Finance's reply23 Jan 2018, 08:05
Official

Dear Mike ,

I called your mother several times to resolve the matter , regrettably she has refused to provide me with your deceased father’s ID number .

If she still needs to communicate with us ,kindly ask her to call us and we will be able to assist .

Thank you,

Khathu Maleba

Complaints Officer