Bad service

I am Charmaine Botha 64 year old disabled widow that bought a wheelchair through Sascooter in Benoni in June last year. Within 2 months i started complaining to the staff of the company that this wheelchair is a total disaster. I was first told it was the battery. They came to pick up the chair at my premises and i told the guy exactly what my issues are. They advertised this chair with a demo at home but because i stay in Northwest Brits the saleslady told me that they will deliver the chair should i not be happy they will return the chair as Brits is too far to do a demo. Ok so the chair was taken in and returned with the outcome that the chair was in perfect condition. But i got a witness to the effect that the chair was not really tested. The chairs *****s are falling out some are breaking off in the frame i reported it no joy from their side. I reached out to the owner by e mail and was told i must video all faults. If I'm in the chair and something breaks i must see to my safety I don't have time to video. This wheelchair is a total disaster. 1 the battery dont last as their ad said. 2 it did not want to charge from the joystick side i was told charge it from the battery so i had to overturn the chair as an invalid to charge the chair . 3 it cant handle slopes. 4 *****s are breaking and falling out. This chair I paid for more than R60 000. They brought the price down to the R50 000 its not even a year old? All my problems were reported to the company and owner no further assistance from their side . This wheelchair will only be 1 year in my possession in June 2026.