RF
Ralph F

1 reviews | Active since Nov 2017

08 Nov 2024, 11:07

No Communication

SA Motor Lease Molborrow: A Disappointing Experience I am writing this review to share my extremely frustrating experience with SA Motor Lease Molborrow. Despite numerous attempts to resolve a simple issue - the de-linking of a petrol card from a previous vehicle owner - the problem persists. The lack of timely and effective communication, coupled with the inability of the branch manager to resolve the issue, has been incredibly disappointing. It's disheartening to see such a lack of customer service from a reputable company. I strongly advise potential customers to exercise caution when dealing with SA Motor Lease Molborrow.

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Replies (2)
SA Motor Lease
SA Motor Lease's reply08 Nov 2024, 14:34
Official
 Dear Ralph,We apologise for the inconvenience and understand your frustration. We’re working to resolve the petrol card issue and will update you shortly. Thank you for your patience and feedback—it helps us improve.Best regards,
The SA Motor Lease Team 
SA Motor Lease
SA Motor Lease's reply21 Nov 2024, 07:57
Official
Morning Ralph,
Kindly advise if the issue has been resolved