RF
Ralph F
1 reviews | Active since Nov 2017
08 Nov 2024, 11:07
No Communication
SA Motor Lease Molborrow: A Disappointing Experience I am writing this review to share my extremely frustrating experience with SA Motor Lease Molborrow. Despite numerous attempts to resolve a simple issue - the de-linking of a petrol card from a previous vehicle owner - the problem persists. The lack of timely and effective communication, coupled with the inability of the branch manager to resolve the issue, has been incredibly disappointing. It's disheartening to see such a lack of customer service from a reputable company. I strongly advise potential customers to exercise caution when dealing with SA Motor Lease Molborrow.
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Replies (2)SA Motor Lease's replyOfficial
08 Nov 2024, 14:34 Dear Ralph,We apologise for the inconvenience and understand your frustration. We’re working to resolve the petrol card issue and will update you shortly. Thank you for your patience and feedback—it helps us improve.Best regards,
The SA Motor Lease Team
The SA Motor Lease Team
SA Motor Lease's reply08 Nov 2024, 14:34
Official
Dear Ralph,We apologise for the inconvenience and understand your frustration. We’re working to resolve the petrol card issue and will update you shortly. Thank you for your patience and feedback—it helps us improve.Best regards,
The SA Motor Lease Team
The SA Motor Lease Team
SA Motor Lease's replyOfficial
21 Nov 2024, 07:57Morning Ralph,
Kindly advise if the issue has been resolved
Kindly advise if the issue has been resolved
SA Motor Lease's reply21 Nov 2024, 07:57
Official
Morning Ralph,
Kindly advise if the issue has been resolved
Kindly advise if the issue has been resolved
