I was promised a vehicle on Friday 17th September 2025 and had paid the deposit

<div>I was promised a vehicle on Friday 17th September 2025 and had paid the deposit. Upon arrival at the Salt River branch I was met with a consultant with a poor attitude advising me that the vehicle I had paid for is gone and he cannot help me. I had to phone around and chase up by myself to determine where the vehicle is and after failed promises day to day I only received the vehicle on the following Wednesday. I had to chase up relentlessly with both in the JHB and CPT offices since neither of them had the same story at any point in time. The only person that was of some assistance was ****, but **** delivered very poor service. Eventually upon receiving a vehicle it was dirty and in poor condition inside with sticky marks and so on all over the centre consol and inside of the air vents. Furthermore, I received the vehicle with a puncture that I reported and got no feedback for an entire week so ended up paying to repair it myself. Other than their range of cars, the service is poor.</div>