FM
Fikile M
1 reviews | Active since Apr 2012
18 May 2023, 11:00
CAN YOU PLEASE ANSWER YOUR PHONE!!!! ***......
I have a rent by to buy vehicle from SA Motorlease, the car is due for service for months now. I have been trying to call the office for months now on ***. They just never answer the phone, I have a maintenance plan with them and just want to get the car serviced. I have also sent mails from January. Luckily on Monday a lady by name of Jennifer answered and said the workshop will call me on Monday, its Thursday today and nobody has called me. This is s **** show, why cant they answer calls?
Helpful (0)
Replies (1)0
Replies (1)
SA Motor Lease's replyOfficial
18 May 2023, 14:08Hi Fikile
We sincerely apologise for the lack of communication from our side.
We instructed the workshop to contact you. They informed us that they have now booked your car in for a service. Thank you for bringing this to our attention, we will ensure our process is smoother going forward.
We sincerely apologise for the lack of communication from our side.
We instructed the workshop to contact you. They informed us that they have now booked your car in for a service. Thank you for bringing this to our attention, we will ensure our process is smoother going forward.
SA Motor Lease's reply18 May 2023, 14:08
Official
Hi Fikile
We sincerely apologise for the lack of communication from our side.
We instructed the workshop to contact you. They informed us that they have now booked your car in for a service. Thank you for bringing this to our attention, we will ensure our process is smoother going forward.
We sincerely apologise for the lack of communication from our side.
We instructed the workshop to contact you. They informed us that they have now booked your car in for a service. Thank you for bringing this to our attention, we will ensure our process is smoother going forward.