LM
Lusindiso M

1 reviews | Active since Sept 2026

14 Sept 2026, 16:26

Bad customer service

I had a very bad service from the accounts department

0
Replies (3)
SA Motor Lease
SA Motor Lease's reply14 Sept 2026, 17:02
Official
Hi Lusindiso, we apologise that this happened, but we have strict processes for non-payment. Please note that all payments must be made on time by debit order, failure to do so incurs costs.
LM
Lusindiso M's update14 Sept 2026, 18:15
Reviewer Update
I fully agree with you, however your employees must conduct them selves in a professional manner. Not once have i belittled, been rude or condescending to your employees.
SA Motor Lease
SA Motor Lease's reply15 Sept 2026, 08:59
Official
Hi Lusindiso, 

We agree fully with you, our team is geared towards providing the best customer service standards, however, we take your review seriously and will investigate this matter thoroughly to ensure that all protocols were adhered to. 

SA Motor Lease Team