SN
Sibonelo N
1 reviews | Active since Feb 2021
07 Jan 2022, 11:49
Bad Customer Service
I am very disappointed with SA Motorlease in Jhb ., they haven’t been debiting my account for 2 months and no communication has been sent regarding this. This morning I’m told I need to pay for both installments since they have changed to Debichek system and when I’m explaining this to the finance lady I’m threatened that if I don’t pay the full amount I must return the car. They know very well I haven’t missed any of my payments and non of their emails were sent to me regarding this matter. Very disappointed with the service for the very first time
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SA Motor Lease's replyOfficial
10 Jan 2022, 13:41We are sorry to hear about your negative experience, Sibonelo. We are looking into this matter at present, and are hopeful that you would consider us the next time you require a Rent to Buy car in Johannesburg.
SA Motor Lease's reply10 Jan 2022, 13:41
Official
We are sorry to hear about your negative experience, Sibonelo. We are looking into this matter at present, and are hopeful that you would consider us the next time you require a Rent to Buy car in Johannesburg.
SA Motor Lease's replyOfficial
14 Mar 2022, 17:12Our accounts team has advised that they have reached out to you and have arranged for the two outstanding payments, as well as future payments, to be paid via EFT. Your account has since been brought up to date. We apologise for any inconveniences that may have arisen during this process.
SA Motor Lease's reply14 Mar 2022, 17:12
Official
Our accounts team has advised that they have reached out to you and have arranged for the two outstanding payments, as well as future payments, to be paid via EFT. Your account has since been brought up to date. We apologise for any inconveniences that may have arisen during this process.