QC
Quintus C

1 reviews | Active since Aug 2013

18 Aug 2025, 13:53

Again I'm Ignored, with many attempts via email and they just do not care

So my rent to own is paid in full, I have sent 4 email for the contract closure a pain infull letter and to arrange deliver of the vechile ownership papers and after 4 email no one has responded, this is the second complaint I have, and im saving this complaint , my first one was somehow removed I was forced to redo the complaint to the extent that Hello Peter contacted me asking if I have Proof, so someone in hello peter is in SA motor lease pocket.

0
Replies (3)
SA Motor Lease
SA Motor Lease's reply18 Aug 2025, 17:01
Official
Hi Quintus, Thank you for your feedback, we have checked your account and there are still three more on time payments required before we will sell the vehicle for R100.  I will escalate to see if there is an error, and feedback shortly.
QC
Quintus C's update19 Aug 2025, 08:19
Reviewer Update
Hi, the error is on your side , the last payment is July 2025, which has been debited from my account, the courier of the licence disk is too been paid, please respond here or only in email only, i want this in writting
SA Motor Lease
SA Motor Lease's reply19 Aug 2025, 08:37
Official
Hi Quintus, will send your payment history shortly showing the late payments.  I am sure we can easily rectify the issue, and look forward to improving our communication with you in the respect.