WORST SERVICE EVER

If there was a lower rating that 1 star i would use it. We are a small company and our website and emails have been offline for 6 DAYS!!!!! No email, no website!!! They don't answer their phones and I call a million times. They have a generic message on their page that basically says NOTHING! Just that they are busy sorting it out. When clients email they get a response saying that either the emails are off OR WE DON'T EXIST ANYMORE?????