JJ
Juan J

1 reviews | Active since Oct 2025

06 Nov 2025, 20:44

Extremely Disappointed – SA Accounting Academy Is Completely Unreliable

Dear SA Accounting Academy, I am beyond disappointed with the shocking level of service I’ve received from your institution. What should have been a straightforward NQF Level 4 course has turned into a complete nightmare because of your incompetence and lack of commitment to your students.

I paid my fees in full on 8 October, yet I am only receiving my textbooks tomorrow — nearly a month later. Because of this ridiculous delay, I now have only one month to prepare for financial statements and write my exam on 2 December, which is completely unacceptable. This is not just poor service — it’s unprofessional and deeply disrespectful to students who invest their money and time trusting your academy to deliver.

Your failure to deliver materials on time has put me at a serious disadvantage, and it’s clear that SA Accounting Academy does not take its commitments seriously. I am now forced to complete my NQF Level 5 and 6 through another institution that actually values its students and can meet deadlines — something you clearly cannot manage.

I will not recommend SA Accounting Academy to anyone pursuing studies in finance or bookkeeping. Your lack of accountability, empty promises, and disorganized operations have made this one of the worst educational experiences I have ever had.

You should be ashamed of how poorly you treat your students.

0
Replies (2)
SA Accounting Academy
SA Accounting Academy's reply07 Nov 2025, 07:54
Official
 
Dear Juan

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you have experienced — this is certainly not the level of service we aim to provide at the SA Accounting Academy. 

We understand how important it is for students to receive their study materials timeously, and we regret that the delay in dispatching your textbooks caused unnecessary stress and impacted your preparation time. Please be assured that your concern has been escalated to our academic support and logistics teams for urgent review to prevent this from happening again. 

While we acknowledge the delay, we want to support you in any way possible to help you complete your upcoming exam successfully. 
Your feedback is valuable, and we take it seriously — it helps us identify gaps and strengthen our service to all our students. 
Please let us know if you would like us to contact you directly to discuss how we can assist further. 

Kind regards, 
Diren
SA Accounting Academy
JJ
Juan J's update07 Nov 2025, 13:58
Reviewer Update
I want to give a huge thank you to Diren from SA Accounting Academy for his excellent service! I truly appreciate that you got back to me and helped resolve my query regarding my books so efficiently. Your professionalism, quick response, and willingness to assist made the whole process smooth and stress-free. Thank you once again for the great support and dedication