Based on recent customer reviews, SA Accounting Academy receives a sharply divided response. Enrolment and sales support, particularly from consultant Diren Bhaga, earns strong praise for prompt weekend assistance, patience and stress free registration. Once studies begin, however, students report late or error filled textbooks, unanswered emails and calls, incorrect timetables, outstanding proof of registration, slow refunds and exam results, and unresponsive lecturers. Several describe being passed between consultants or relying on WhatsApp groups for updates. The pattern points to strong front end selling but weak post enrolment academic administration.
TrustIndex
5.5
NPS Score
40
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About SA Accounting Academy
What do customers say about SA Accounting Academy?
Based on recent customer reviews, SA Accounting Academy receives a sharply divided response. Enrolment and sales support, particularly from consultant Diren Bhaga, earns strong praise for prompt weekend assistance, patience and stress free registration. Once studies begin, however, students report late or error filled textbooks, unanswered emails and calls, incorrect timetables, outstanding proof of registration, slow refunds and exam results, and unresponsive lecturers. Several describe being passed between consultants or relying on WhatsApp groups for updates. The pattern points to strong front end selling but weak post enrolment academic administration.
Is SA Accounting Academy trustworthy?
SA Accounting Academy has a TrustIndex of 5.5 out of 10 on Hellopeter, based on 17 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 27 hours 12 min. Hellopeter has tracked SA Accounting Academy across 23 total reviews. How is the TrustIndex calculated? →
Recent reviews (17)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2022
Poor student support system and not willing to improve
I am so disappointed, I trusted this institution from how it was marketed, only to later be ignored, no support or they are just poor in communication. I have read reviews and bad reviews. but it seems as if they are not willing to improve. you call them to no response. It is just a mess. I am a new student, but my dashboard looks like I've long enrolled, the progress moves daily however I have not even attended induction., they sent me an incorrect timetable. Why mara SAAA. ai
1 reviews | Active since Apr 2022
Poor student support system and not willing to improve
I am so disappointed, I trusted this institution from how it was marketed, only to later be ignored, no support or they are just poor in communication. I have read reviews and bad reviews. but it seems as if they are not willing to improve. you call them to no response. It is just a mess. I am a new student, but my dashboard looks like I've long enrolled, the progress moves daily however I have not even attended induction., they sent me an incorrect timetable. Why mara SAAA. ai
1 reviews | Active since May 2024
Ongoing Poor Communication and Lack of Student Support
I am extremely disappointed with SAAA’s communication, particularly as this is not the first time I have experienced issues with this institution. I have previously raised concerns regarding poor communication, and unfortunately, I am once again facing the same problem. On this occasion, I have simply requested proof of registration, yet despite follow-ups, I am still waiting to receive it. The lack of response and delayed communication are unacceptable for a student-focused institution and have caused unnecessary frustration and delays on my side. Consistent poor communication reflects a serious lack of professionalism and support for students. I expected far better service, especially given that these issues have been raised before, and I hope this matter is addressed urgently.
1 reviews | Active since May 2024
Ongoing Poor Communication and Lack of Student Support
I am extremely disappointed with SAAA’s communication, particularly as this is not the first time I have experienced issues with this institution. I have previously raised concerns regarding poor communication, and unfortunately, I am once again facing the same problem. On this occasion, I have simply requested proof of registration, yet despite follow-ups, I am still waiting to receive it. The lack of response and delayed communication are unacceptable for a student-focused institution and have caused unnecessary frustration and delays on my side. Consistent poor communication reflects a serious lack of professionalism and support for students. I expected far better service, especially given that these issues have been raised before, and I hope this matter is addressed urgently.
1 reviews | Active since Feb 2023
Bad school
Delayed textbooks extended 1 year course by 6 months. Also delaying graduation with 4 months and counting. No idea why, very poor feedback. String of emails, just apologies and no results. Even blaming SAICA at this point.
1 reviews | Active since Feb 2023
Bad school
Delayed textbooks extended 1 year course by 6 months. Also delaying graduation with 4 months and counting. No idea why, very poor feedback. String of emails, just apologies and no results. Even blaming SAICA at this point.
1 reviews | Active since Aug 2025
Here’s your condensed version (under 1024 characters): The experience has not been good
Here’s your condensed version (under 1024 characters): The experience has not been good. Lecturers are unresponsive, and the onboarding process has been inconsistent and frustrating. Many students, myself included, have had to rely on the WhatsApp group to learn what’s happening. Some haven’t received textbooks, others have completed onboarding, while some still lack access to the SAAA portal. I received my textbooks well after the course began and was expected to catch up on a week’s work in one day. When following up about a lesson scheduled at a time when most people commute home, I was told it was still being “edited.” As a film editor, I know adding a simple title card does not take long. This delay means students fall a week behind. Lecturers emphasize staying ahead, yet they are causing delays. The only consistent support has been Diren, who resolves issues quickly and keeps students at ease.
1 reviews | Active since Aug 2025
Here’s your condensed version (under 1024 characters): The experience has not been good
Here’s your condensed version (under 1024 characters): The experience has not been good. Lecturers are unresponsive, and the onboarding process has been inconsistent and frustrating. Many students, myself included, have had to rely on the WhatsApp group to learn what’s happening. Some haven’t received textbooks, others have completed onboarding, while some still lack access to the SAAA portal. I received my textbooks well after the course began and was expected to catch up on a week’s work in one day. When following up about a lesson scheduled at a time when most people commute home, I was told it was still being “edited.” As a film editor, I know adding a simple title card does not take long. This delay means students fall a week behind. Lecturers emphasize staying ahead, yet they are causing delays. The only consistent support has been Diren, who resolves issues quickly and keeps students at ease.
1 reviews | Active since Feb 2026
Level Of Service
I’ve seen many positive reviews about SA Accounting Academy, but unfortunately my experience has been different so far. I’ve been trying to get in contact because classes are starting next week, yet I haven’t received a call from Pinkie. I’ve also emailed Sandile several times without any response. I’ve already paid the full required amount, so the lack of communication is really concerning and makes me feel uncertain about the situation. I had very high expectations and trusted your academy, which is why this has been disappointing. At the moment, I’m not even sure if I would feel comfortable referring someone else. Please could someone urgently get back to me and clarify what’s happening.
1 reviews | Active since Feb 2026
Level Of Service
I’ve seen many positive reviews about SA Accounting Academy, but unfortunately my experience has been different so far. I’ve been trying to get in contact because classes are starting next week, yet I haven’t received a call from Pinkie. I’ve also emailed Sandile several times without any response. I’ve already paid the full required amount, so the lack of communication is really concerning and makes me feel uncertain about the situation. I had very high expectations and trusted your academy, which is why this has been disappointing. At the moment, I’m not even sure if I would feel comfortable referring someone else. Please could someone urgently get back to me and clarify what’s happening.
1 reviews | Active since Apr 2015
Had a great experience with a sales consultant (Diren), who was responsive and gave great service
Had a great experience with a sales consultant (Diren), who was responsive and gave great service. The refund process for a certain request was slower and required a few follow ups until resolved
1 reviews | Active since Apr 2015
Had a great experience with a sales consultant (Diren), who was responsive and gave great service
Had a great experience with a sales consultant (Diren), who was responsive and gave great service. The refund process for a certain request was slower and required a few follow ups until resolved
1 reviews | Active since Jan 2026
Would’ve been a 5 star, but because I had to speak to 4 different consultants before someone could help me it is a 4 star
Would’ve been a 5 star, but because I had to speak to 4 different consultants before someone could help me it is a 4 star. Diren is an absolute star! He helped and explained, and was eager to help.
1 reviews | Active since Jan 2026
Would’ve been a 5 star, but because I had to speak to 4 different consultants before someone could help me it is a 4 star
Would’ve been a 5 star, but because I had to speak to 4 different consultants before someone could help me it is a 4 star. Diren is an absolute star! He helped and explained, and was eager to help.