RUSTENBURG LOCAL MUNICIPALITY

I struggle 8 months now just to get an account changed to my name of a property I bought last year December. All documents is handed in at the offices and all payments are done. Finally I managed to get the name changed. But my credit can not be transferred to my account because I must wait till they are able to do it. In the mean time I must pay interest on an outstanding incorrect amount every month. Yesterday I send my daughter again to the municipal offices. She was send from door to door for 9 times, for incorrect meter readings. Every time, either nobody is in the room, and when she find somebody in a room she gets told that they don't know how the system work to help her. They also refuse to provide the names when asked. When you asked them who is able to help, you get told that the system is offline. If you go to the next door, they told you the previous person is lying the system is not offline. Total uncapable people working in the Rustenburg Local Municipalities offices. You just get nowhere with them. No services there.