Ref no. RLM 72935

16:00 yesterdat 14/02/2020 i called to report a link which was arcing, ref no. Is RLM 72935. 2 hours later electric went off and i called again they said electricians are knocking off at 19:30 they will come this morning but upto now nothing happened. No1 came. As an electrician i knew the fuse in the link will blow.