Ignorance afforded claims for prescription

I have claimed prescription on behalf of my client since 2018 on account ***6. Despite the Municipal Manager having met with me on 3 June 2025 (after failing to meet with me for about nine months!) and having undertook to respond to my special plea for prescription by the 17th of June 2025, I have to date (23/06/2025) not received any written response. Rustenburg Local Municipality in general do not respond in time to legitimate disputes nor requests for service delivery.