Absolutely Disgusting

Absolutely Disgusting!! Terrible service!! I go a property in Safarituine in Rustenburg; Tuinehof nr. 7, since I live in Cape Town my elderly mother is assisting to pay my accounts, it all started in June when I out of the Blue got a bill for over R5000, after looking into the matter we realized that the bill that we get does not have the same water meter nr. as the water meter at my property, it took us 2 month to try and get to the bottom of this, I was there in August I think going to inquire on where we are with the problem and we were told that we would have to wait till the next month, this just kept on going, Last month my mom went and we were told that the problem is corrected!! Keep in mind that my mom got all the bill's and receipts of what was payed until now. Last month there was an estimate on my water bill and yesterday she went to try and figure out where this amount is coming from, no body can assist, she being directed from one room to another, finally getting to a supervisor now claiming that I owe R6000???? where does this amount come from!!!!!! It just not making sence!!!!! How is it, that I have to pay for the mistake of somebody else mistakes ( Rustenburg *********** local Municipality)!!!!!! It is one of the most frustrating situation, where I have no foot to stand on and have to depend on the *********** people working at the Municipality.... I am a good law o binding citizen, how have no dept and work hard to do the right thing, always paying my bills on time, so why should I suffer when people are not doing their work, and all I get is a sorry that is how it is!!!!!