Worst courier service

The worst courier experience I have ever had. Parcel was to be collected Friday 10 January but supplier was at mosque, no follow up was done and neither was I informed. It was also not mentioned on tracking. Mails sent to support- and help@rush was not answered. The number on their mailer to confirm that I paid and requested delivery is their old one and when calling you will keep going in circles when pressing voice prompts.

After calling new number I spoke to someone who was investigating and was going to call back, then I called again on Wednesday 15th only to be told again I will be called back and at that stage they have still not collected parcel. I then sent the CEO Glenn Whittaker a Facebook message which he read but did not respond.

Shortly after that a Globe Freight courier arrived with my parcel. A lit cigarette was hanging out the side of his mouth while handing over parcel and signing for it. I then messaged mr. Whittaker again to inform him that I have received parcel and that he should check on unanswered mails and phone number. At that stage I was actually trying to help him smooth out the issues in his company, but clearly he just does not care.