poor Service

On Friday, I made an overnight delivery with Rush, that was picked up at 12 pm for an overnight delivery which was to be delivered on Saturday but because they do not work on weekends it wasn't delivered. Great, Now it's Monday, and My Sister in Witbank, Didn't go to work so she can receive the order, only for her to call me in the morning and they say they haven't received the order and she tried calling Rush and they said don't know where the order is. She calls me and I immediately call Globe flight and they say the driver is on the way, mind you that was 10 in the morning, My sister then calls Globe flight again to find out and the Lady at Globe flight, who was rude says the package has not left the hub. Now we are confused so she calls Rush again at 14:00 and they say they will make the delivery today , even sent an email confirming that the Order is out for delivery. Now it's 18:00 in the evening and still nothing. An Overnight should have been delivered today, Witbank is only 1 hour 30 minutes away from Johannesburg. To top it all off, There's no one to contact from the Rush offices now because it's out of office hours. I'm livid as I type this. Don't use this service if you are in a truly in a rush.