ERVR
Eben Rowan Van Rhyn
1 reviews | Active since Feb 2022
15 Feb 2022, 20:42
Won’t recommend Rubber Sealant Gloss to any one inferior, discolouration no adhesion it’s absolutely terrible
Terrible Product Gloss is inferior product discolours and peels off
Helpful (0)
Replies (7)0
Replies (7)
Rubber Sealant's replyOfficial
16 Feb 2022, 11:36Good day Eben please provide us with your contact details so that we can do an investigation regarding the problem that you are claiming your experiencing. We wil give a full report on Halll Peter regarding iur findings and investigation
Rubber Sealant's reply16 Feb 2022, 11:36
Official
Good day Eben please provide us with your contact details so that we can do an investigation regarding the problem that you are claiming your experiencing. We wil give a full report on Halll Peter regarding iur findings and investigation
ERVR
Eben Rowan Van Rhyn's updateReviewer Update
22 Feb 2022, 07:35I was contacted by Dwayne Scoltz and advised that the factory would look into the matter however it’s the very same answer I got in Dec20121 and to date nothing however I was asked to remove posts from hellopeter……..
ERVR
Eben Rowan Van Rhyn's update22 Feb 2022, 07:35
Reviewer Update
I was contacted by Dwayne Scoltz and advised that the factory would look into the matter however it’s the very same answer I got in Dec20121 and to date nothing however I was asked to remove posts from hellopeter……..
ERVR
Eben Rowan Van Rhyn's updateReviewer Update
22 Feb 2022, 07:48After receiving a call from Dwayne Scoltz I have now also received a call from a Mr Pieter Meiring however this call was not so pleasant as Mr Meiring is indirectly falsely accusing me of causing damages and sabotage to product and “ property “ and I must remove the post from hellopeter this telephonic discussion took place around 17:30pm Friday 18/02/2022 “ I don’t appreciate the bully tactics used when responding to a serious complaint and concern as it has costed me in the region of R45k to strip and use alternative products to seal and repair unhappy clients patio decks. I’ll be making the necessary arrangements with our client to also post their experiences of the Gloss Rubber Sealant on hellopeter. And last but not least we have sealed containers of gloss which now will be sent away for testing due to sever discolouration over 2-3 months and delimitation and once we receive the feed back on this product we will also be posting this on hellopeter.
ERVR
Eben Rowan Van Rhyn's update22 Feb 2022, 07:48
Reviewer Update
After receiving a call from Dwayne Scoltz I have now also received a call from a Mr Pieter Meiring however this call was not so pleasant as Mr Meiring is indirectly falsely accusing me of causing damages and sabotage to product and “ property “ and I must remove the post from hellopeter this telephonic discussion took place around 17:30pm Friday 18/02/2022 “ I don’t appreciate the bully tactics used when responding to a serious complaint and concern as it has costed me in the region of R45k to strip and use alternative products to seal and repair unhappy clients patio decks. I’ll be making the necessary arrangements with our client to also post their experiences of the Gloss Rubber Sealant on hellopeter. And last but not least we have sealed containers of gloss which now will be sent away for testing due to sever discolouration over 2-3 months and delimitation and once we receive the feed back on this product we will also be posting this on hellopeter.
Rubber Sealant's replyOfficial
23 Feb 2022, 19:50Eben, after conducting our own investigation it became apparent that you are in fact the owner of Rocky Road Construction - a previous reseller of our products. Your rights to distribute our products were revoked due to certain problems that we experienced ranging from inability to keep to payment arrangements, late payments, arrogance, rudeness, swearing staff members, disregarding our strict terms and condition and damaging our company name and brand.
Mr. Pieter Meiring (our National Manager) contacted you on Friday evening in an attempt to gain your side of the story as to why you were in possession of photos indicating damage to a wooden table that we sealed using Rubber Sealant Gloss. This table was sealed in December 2021. In the photos it is clearly visible that someone damaged the gloss on purpose, going through extreme efforts to remove the product from the table, peeling pieces off of the table. When you spoke to Mr. Scholtz (our Area Manager) you admitted to the fact that you went to the site in question to do your own "investigation" however when Mr. Meiring asked you about the photos you became defensive. Mr. Hannes du Toit (our Regional manager) phoned you on Tuesday 21 February 2022 in an attempt to resolve this matter. You then told Mr. Du Toit that you did not visit the site in question (contradicting your conversation with Mr. Stoltz) as it was closed upon your arrival, however you asked someone else to conduct an "investigation" on your behalf after this individual dropped you off at the airport. We should note that this table was sealed at one of our customers and not at a site that you were working on. Disturbing indeed...
You informed Mr. du Toit that you would be in the area today and that you would contact him to arrange a meeting - up and till now 23 Feb 2022 19:41 you have not made contact with Mr. du Toit. Mr. du Toit attempted to contact you but to no avail.
Yesterday, 22 February 2022 we conducted a site inspection at the premises where the damage took place.
After more than 2 months, standing in the sun, rain and wind Rubber Sealant Gloss was difficult to remove, showing its extreme flexibility, durability and lo and behold it did not discolour remaining perfectly see-through as it should. These videos will be posted on our Facebook page soon.
We offer a guarantee on our products and not on your workmanship.
It is logical that a product should be app**** correctly for it to work as it should.
We will remain steadfast by our initial findings that you did not apply the product correctly - This is not a matter of product failure but an application error.
Your clients are welcome to contact us and to inquire about why the application that you did failed. We will happily assist them with this matter and hold you liable for the cost.
We implore you to send the sealed containers that you have in your possession for testing to a reputable lab.
We look forward to receiving the results and the astonishment of those attempting to discredit a product that is clearly not at fault.
On your post you threaten that you are going to entice clients to write a review about our product. A friendly word of warning: This constitutes slander and we do not take this lightly. Writing reviews blaming a product that is not at fault and attempting to damage a company's brand can lead to serious legal ramifications.
Lastly the fact that you claimed that we used bullying tactics to resolve this matter clearly indicates that you are not fond of the truth and will manipulate a situation to best suit yourself. In fact we attempted to resolve this matter amicably, constantly providing you with the feedback each time that you reported a problem.
Mr. Pieter Meiring (our National Manager) contacted you on Friday evening in an attempt to gain your side of the story as to why you were in possession of photos indicating damage to a wooden table that we sealed using Rubber Sealant Gloss. This table was sealed in December 2021. In the photos it is clearly visible that someone damaged the gloss on purpose, going through extreme efforts to remove the product from the table, peeling pieces off of the table. When you spoke to Mr. Scholtz (our Area Manager) you admitted to the fact that you went to the site in question to do your own "investigation" however when Mr. Meiring asked you about the photos you became defensive. Mr. Hannes du Toit (our Regional manager) phoned you on Tuesday 21 February 2022 in an attempt to resolve this matter. You then told Mr. Du Toit that you did not visit the site in question (contradicting your conversation with Mr. Stoltz) as it was closed upon your arrival, however you asked someone else to conduct an "investigation" on your behalf after this individual dropped you off at the airport. We should note that this table was sealed at one of our customers and not at a site that you were working on. Disturbing indeed...
You informed Mr. du Toit that you would be in the area today and that you would contact him to arrange a meeting - up and till now 23 Feb 2022 19:41 you have not made contact with Mr. du Toit. Mr. du Toit attempted to contact you but to no avail.
Yesterday, 22 February 2022 we conducted a site inspection at the premises where the damage took place.
After more than 2 months, standing in the sun, rain and wind Rubber Sealant Gloss was difficult to remove, showing its extreme flexibility, durability and lo and behold it did not discolour remaining perfectly see-through as it should. These videos will be posted on our Facebook page soon.
We offer a guarantee on our products and not on your workmanship.
It is logical that a product should be app**** correctly for it to work as it should.
We will remain steadfast by our initial findings that you did not apply the product correctly - This is not a matter of product failure but an application error.
Your clients are welcome to contact us and to inquire about why the application that you did failed. We will happily assist them with this matter and hold you liable for the cost.
We implore you to send the sealed containers that you have in your possession for testing to a reputable lab.
We look forward to receiving the results and the astonishment of those attempting to discredit a product that is clearly not at fault.
On your post you threaten that you are going to entice clients to write a review about our product. A friendly word of warning: This constitutes slander and we do not take this lightly. Writing reviews blaming a product that is not at fault and attempting to damage a company's brand can lead to serious legal ramifications.
Lastly the fact that you claimed that we used bullying tactics to resolve this matter clearly indicates that you are not fond of the truth and will manipulate a situation to best suit yourself. In fact we attempted to resolve this matter amicably, constantly providing you with the feedback each time that you reported a problem.
Rubber Sealant's reply23 Feb 2022, 19:50
Official
Eben, after conducting our own investigation it became apparent that you are in fact the owner of Rocky Road Construction - a previous reseller of our products. Your rights to distribute our products were revoked due to certain problems that we experienced ranging from inability to keep to payment arrangements, late payments, arrogance, rudeness, swearing staff members, disregarding our strict terms and condition and damaging our company name and brand.
Mr. Pieter Meiring (our National Manager) contacted you on Friday evening in an attempt to gain your side of the story as to why you were in possession of photos indicating damage to a wooden table that we sealed using Rubber Sealant Gloss. This table was sealed in December 2021. In the photos it is clearly visible that someone damaged the gloss on purpose, going through extreme efforts to remove the product from the table, peeling pieces off of the table. When you spoke to Mr. Scholtz (our Area Manager) you admitted to the fact that you went to the site in question to do your own "investigation" however when Mr. Meiring asked you about the photos you became defensive. Mr. Hannes du Toit (our Regional manager) phoned you on Tuesday 21 February 2022 in an attempt to resolve this matter. You then told Mr. Du Toit that you did not visit the site in question (contradicting your conversation with Mr. Stoltz) as it was closed upon your arrival, however you asked someone else to conduct an "investigation" on your behalf after this individual dropped you off at the airport. We should note that this table was sealed at one of our customers and not at a site that you were working on. Disturbing indeed...
You informed Mr. du Toit that you would be in the area today and that you would contact him to arrange a meeting - up and till now 23 Feb 2022 19:41 you have not made contact with Mr. du Toit. Mr. du Toit attempted to contact you but to no avail.
Yesterday, 22 February 2022 we conducted a site inspection at the premises where the damage took place.
After more than 2 months, standing in the sun, rain and wind Rubber Sealant Gloss was difficult to remove, showing its extreme flexibility, durability and lo and behold it did not discolour remaining perfectly see-through as it should. These videos will be posted on our Facebook page soon.
We offer a guarantee on our products and not on your workmanship.
It is logical that a product should be app**** correctly for it to work as it should.
We will remain steadfast by our initial findings that you did not apply the product correctly - This is not a matter of product failure but an application error.
Your clients are welcome to contact us and to inquire about why the application that you did failed. We will happily assist them with this matter and hold you liable for the cost.
We implore you to send the sealed containers that you have in your possession for testing to a reputable lab.
We look forward to receiving the results and the astonishment of those attempting to discredit a product that is clearly not at fault.
On your post you threaten that you are going to entice clients to write a review about our product. A friendly word of warning: This constitutes slander and we do not take this lightly. Writing reviews blaming a product that is not at fault and attempting to damage a company's brand can lead to serious legal ramifications.
Lastly the fact that you claimed that we used bullying tactics to resolve this matter clearly indicates that you are not fond of the truth and will manipulate a situation to best suit yourself. In fact we attempted to resolve this matter amicably, constantly providing you with the feedback each time that you reported a problem.
Mr. Pieter Meiring (our National Manager) contacted you on Friday evening in an attempt to gain your side of the story as to why you were in possession of photos indicating damage to a wooden table that we sealed using Rubber Sealant Gloss. This table was sealed in December 2021. In the photos it is clearly visible that someone damaged the gloss on purpose, going through extreme efforts to remove the product from the table, peeling pieces off of the table. When you spoke to Mr. Scholtz (our Area Manager) you admitted to the fact that you went to the site in question to do your own "investigation" however when Mr. Meiring asked you about the photos you became defensive. Mr. Hannes du Toit (our Regional manager) phoned you on Tuesday 21 February 2022 in an attempt to resolve this matter. You then told Mr. Du Toit that you did not visit the site in question (contradicting your conversation with Mr. Stoltz) as it was closed upon your arrival, however you asked someone else to conduct an "investigation" on your behalf after this individual dropped you off at the airport. We should note that this table was sealed at one of our customers and not at a site that you were working on. Disturbing indeed...
You informed Mr. du Toit that you would be in the area today and that you would contact him to arrange a meeting - up and till now 23 Feb 2022 19:41 you have not made contact with Mr. du Toit. Mr. du Toit attempted to contact you but to no avail.
Yesterday, 22 February 2022 we conducted a site inspection at the premises where the damage took place.
After more than 2 months, standing in the sun, rain and wind Rubber Sealant Gloss was difficult to remove, showing its extreme flexibility, durability and lo and behold it did not discolour remaining perfectly see-through as it should. These videos will be posted on our Facebook page soon.
We offer a guarantee on our products and not on your workmanship.
It is logical that a product should be app**** correctly for it to work as it should.
We will remain steadfast by our initial findings that you did not apply the product correctly - This is not a matter of product failure but an application error.
Your clients are welcome to contact us and to inquire about why the application that you did failed. We will happily assist them with this matter and hold you liable for the cost.
We implore you to send the sealed containers that you have in your possession for testing to a reputable lab.
We look forward to receiving the results and the astonishment of those attempting to discredit a product that is clearly not at fault.
On your post you threaten that you are going to entice clients to write a review about our product. A friendly word of warning: This constitutes slander and we do not take this lightly. Writing reviews blaming a product that is not at fault and attempting to damage a company's brand can lead to serious legal ramifications.
Lastly the fact that you claimed that we used bullying tactics to resolve this matter clearly indicates that you are not fond of the truth and will manipulate a situation to best suit yourself. In fact we attempted to resolve this matter amicably, constantly providing you with the feedback each time that you reported a problem.
ERVR
Eben Rowan Van Rhyn's updateReviewer Update
24 Feb 2022, 14:57Without Prejudice
I deny any and all accusations as per above and still stand by my opinion of product failure sure time will tell and sure many other client out there also have concerns regarding product.
Please refrain from any further interaction with myself or my company via any form of reply I choose to distance my self and don’t want to be or have any association with Rubber Sealant
I deny any and all accusations as per above and still stand by my opinion of product failure sure time will tell and sure many other client out there also have concerns regarding product.
Please refrain from any further interaction with myself or my company via any form of reply I choose to distance my self and don’t want to be or have any association with Rubber Sealant
ERVR
Eben Rowan Van Rhyn's update24 Feb 2022, 14:57
Reviewer Update
Without Prejudice
I deny any and all accusations as per above and still stand by my opinion of product failure sure time will tell and sure many other client out there also have concerns regarding product.
Please refrain from any further interaction with myself or my company via any form of reply I choose to distance my self and don’t want to be or have any association with Rubber Sealant
I deny any and all accusations as per above and still stand by my opinion of product failure sure time will tell and sure many other client out there also have concerns regarding product.
Please refrain from any further interaction with myself or my company via any form of reply I choose to distance my self and don’t want to be or have any association with Rubber Sealant
ERVR
Eben Rowan Van Rhyn's updateReviewer Update
24 Feb 2022, 15:01Without prejudice
Any person wanting more information I’ll gladly share voice messages and messages which I have saved and archived so and person wanting a part of the truth can see how I was treaded, threatened and verbally abused and sworn at all actually the other way around.
I reiterated please refrain from communicating with me in all aspect I don’t want any association with Rubber Sealant.
Any person wanting more information I’ll gladly share voice messages and messages which I have saved and archived so and person wanting a part of the truth can see how I was treaded, threatened and verbally abused and sworn at all actually the other way around.
I reiterated please refrain from communicating with me in all aspect I don’t want any association with Rubber Sealant.
ERVR
Eben Rowan Van Rhyn's update24 Feb 2022, 15:01
Reviewer Update
Without prejudice
Any person wanting more information I’ll gladly share voice messages and messages which I have saved and archived so and person wanting a part of the truth can see how I was treaded, threatened and verbally abused and sworn at all actually the other way around.
I reiterated please refrain from communicating with me in all aspect I don’t want any association with Rubber Sealant.
Any person wanting more information I’ll gladly share voice messages and messages which I have saved and archived so and person wanting a part of the truth can see how I was treaded, threatened and verbally abused and sworn at all actually the other way around.
I reiterated please refrain from communicating with me in all aspect I don’t want any association with Rubber Sealant.
Rubber Sealant's replyOfficial
25 Feb 2022, 09:27Eben, your opinion is of no consequence as you did not even complete the training on how to apply our products therefore you are not qualified in any manner to asses our product quality. Again, we urge you to test the cans that you claim to have in your possession at a reputable lab.
We too have voice messages and recordings of your vulgar language, threats and swearing. Interestingly one of these vulgar voice messages was sent as recently as last week.
We too are happy to provide the proof to anyone who would like to hear the truth
Rubber Sealant, our staff members, management and directors distance ourselves from you and your company Rocky Road Construction.
Please refrain from any further communication with any of our staff members or anyone associated with our company.
We too have voice messages and recordings of your vulgar language, threats and swearing. Interestingly one of these vulgar voice messages was sent as recently as last week.
We too are happy to provide the proof to anyone who would like to hear the truth
Rubber Sealant, our staff members, management and directors distance ourselves from you and your company Rocky Road Construction.
Please refrain from any further communication with any of our staff members or anyone associated with our company.
Rubber Sealant's reply25 Feb 2022, 09:27
Official
Eben, your opinion is of no consequence as you did not even complete the training on how to apply our products therefore you are not qualified in any manner to asses our product quality. Again, we urge you to test the cans that you claim to have in your possession at a reputable lab.
We too have voice messages and recordings of your vulgar language, threats and swearing. Interestingly one of these vulgar voice messages was sent as recently as last week.
We too are happy to provide the proof to anyone who would like to hear the truth
Rubber Sealant, our staff members, management and directors distance ourselves from you and your company Rocky Road Construction.
Please refrain from any further communication with any of our staff members or anyone associated with our company.
We too have voice messages and recordings of your vulgar language, threats and swearing. Interestingly one of these vulgar voice messages was sent as recently as last week.
We too are happy to provide the proof to anyone who would like to hear the truth
Rubber Sealant, our staff members, management and directors distance ourselves from you and your company Rocky Road Construction.
Please refrain from any further communication with any of our staff members or anyone associated with our company.