NB
Nokulunga B
1 reviews | Active since May 2026
08 May 2026, 10:46
Unhappy customer
I am very disappointed with your service. I’ve been waiting for my parcel over 2 weeks to be delivered in Harding, 4680 but it keeps moving from Durban to Umtata and come from Umtata to Durban without any communication with the container. When I call the call is not answered. Please get back to me asap I am worried and ****ed.
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RTT Logistics's replyOfficial
11 May 2026, 16:42Dear Nokulunga
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience and frustration caused by the delay in your parcel delivery.We understand your concern regarding the repeated movement between Durban and Umtata, as well as the lack of communication and difficulty reaching our call centre. This is not the standard of service we aim to provide.Kindly be advised that we are urgently escalating your query, and a call centre agent will contact you telephonically as soon as possible to provide a clear update and resolution on your parcel’s status.We appreciate your patience and understanding while we work to resolve this matter.Kind regards,
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience and frustration caused by the delay in your parcel delivery.We understand your concern regarding the repeated movement between Durban and Umtata, as well as the lack of communication and difficulty reaching our call centre. This is not the standard of service we aim to provide.Kindly be advised that we are urgently escalating your query, and a call centre agent will contact you telephonically as soon as possible to provide a clear update and resolution on your parcel’s status.We appreciate your patience and understanding while we work to resolve this matter.Kind regards,
RTT Logistics's reply11 May 2026, 16:42
Official
Dear Nokulunga
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience and frustration caused by the delay in your parcel delivery.We understand your concern regarding the repeated movement between Durban and Umtata, as well as the lack of communication and difficulty reaching our call centre. This is not the standard of service we aim to provide.Kindly be advised that we are urgently escalating your query, and a call centre agent will contact you telephonically as soon as possible to provide a clear update and resolution on your parcel’s status.We appreciate your patience and understanding while we work to resolve this matter.Kind regards,
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience and frustration caused by the delay in your parcel delivery.We understand your concern regarding the repeated movement between Durban and Umtata, as well as the lack of communication and difficulty reaching our call centre. This is not the standard of service we aim to provide.Kindly be advised that we are urgently escalating your query, and a call centre agent will contact you telephonically as soon as possible to provide a clear update and resolution on your parcel’s status.We appreciate your patience and understanding while we work to resolve this matter.Kind regards,