THE WORST DELIVERY SOLUTIONS EVER... NEVER RECOMMEND!!!!

<p>rtt solutions has to be by far the most incompetant, responsive, arrogant and use delivery service on the market!!!... i'd rather use our south african postal service!...</p> <p> </p> <p>i opened a contract with mtn for a new device on monday the 21st november 2016 to which i was promised delivery of on the 24th of november 2016... lets start by saying that promise was a load of bull****! as by the time friday had arrived, i had still not recieved my device... i then had to phone around relentlessly to find out what is going on as there was no responce nor sence of importants to the matter from their end</p> <p> </p> <p>eventually and agreement was finalized and it was said that i would recieve my device monday (28th november 2016) morning as according to them it was Mtn (the service provider) fault with regards to the delay... i accepted the apology and agreed to the delivery... so monday morning comes... i wait patiently for a response, to which i do not recieve... i decide to phone and use the tracking service to find out about my device, this is where it all falls apart!!! the level of ignorance that followed was unbearable and totally unjustifiable as i was even contacted by the delivery guy to whom upbruptly put the phone down on me while we were in the middle of the conversation, telling me that he will not deliver my device because he already passed my delivery point and wont come back, i will have to just have to wait for the following day... i just about blew my top at this point... i then phoned their head office who started with the run around... tranferring to their durban branch to speak to the manager there whos name is vincent... to whom **** to me in telling me that he will sort the matter out and i will be recieving my device within the day... he would then get back to me shortly... im still waiting for this shortly to occur... at this point... rtt solutions were not taking my calls and when they eventually did after 2 hours, they put me on hold for 40mins...</p> <p> </p> <p>i then contacted mtn to start the process of cancelling this contract as i have had enough bull**** for one day... little did i know that that was just the start of my running around because everyone now at mtn can not handle this issue, as its "not their department"... i have at least 6 referance number from mtn alone, even one their department managers , Meshack </p> <p> </p> <p>to which he also gave me a long **** story of how someone fron retentions dept is going to call and will resolve the matter asap... gave me head office numbers and more reference numbers that i con not use for ****!</p> <p> </p> <p>guess what... i still dont have my device!... hows that?</p>