LR
Leon R
1 reviews | Active since Jul 2020
03 Jun 2026, 16:08
Terrible service
Extremely bad with communication, does not respond to E-Mails OR WhatsApp messages resulting in Failed deliveries. and still waiting on delivery with no communication
Helpful (0)
Replies (3)0
Replies (3)
RTT Logistics's replyOfficial
03 Jun 2026, 16:18Good day, Leon R
Thank you for bringing this matter to our attention.We sincerely apologize for the poor communication experience you have encountered and for the frustration caused by the lack of responses to your emails and WhatsApp messages. We understand how disappointing it is to experience failed delivery attempts without receiving adequate communication or updates.This is not the level of service we strive to provide. Please provide us with your waybill number, and we will investigate the matter as a priority. One of our Customer Care Agents will also reach out to you directly to provide feedback and assist in ensuring your parcel is delivered as soon as possible.Thank you for your patience and for giving us the opportunity to address your concerns.Kind regards,
Customer Care Team
Thank you for bringing this matter to our attention.We sincerely apologize for the poor communication experience you have encountered and for the frustration caused by the lack of responses to your emails and WhatsApp messages. We understand how disappointing it is to experience failed delivery attempts without receiving adequate communication or updates.This is not the level of service we strive to provide. Please provide us with your waybill number, and we will investigate the matter as a priority. One of our Customer Care Agents will also reach out to you directly to provide feedback and assist in ensuring your parcel is delivered as soon as possible.Thank you for your patience and for giving us the opportunity to address your concerns.Kind regards,
Customer Care Team
RTT Logistics's reply03 Jun 2026, 16:18
Official
Good day, Leon R
Thank you for bringing this matter to our attention.We sincerely apologize for the poor communication experience you have encountered and for the frustration caused by the lack of responses to your emails and WhatsApp messages. We understand how disappointing it is to experience failed delivery attempts without receiving adequate communication or updates.This is not the level of service we strive to provide. Please provide us with your waybill number, and we will investigate the matter as a priority. One of our Customer Care Agents will also reach out to you directly to provide feedback and assist in ensuring your parcel is delivered as soon as possible.Thank you for your patience and for giving us the opportunity to address your concerns.Kind regards,
Customer Care Team
Thank you for bringing this matter to our attention.We sincerely apologize for the poor communication experience you have encountered and for the frustration caused by the lack of responses to your emails and WhatsApp messages. We understand how disappointing it is to experience failed delivery attempts without receiving adequate communication or updates.This is not the level of service we strive to provide. Please provide us with your waybill number, and we will investigate the matter as a priority. One of our Customer Care Agents will also reach out to you directly to provide feedback and assist in ensuring your parcel is delivered as soon as possible.Thank you for your patience and for giving us the opportunity to address your concerns.Kind regards,
Customer Care Team
LR
Leon R's updateReviewer Update
05 Jun 2026, 12:45Today the parcel again had to go back as their device was unable to read my finger print. told they will come back next week. I dont have time to play. I canceled the order.
LR
Leon R's update05 Jun 2026, 12:45
Reviewer Update
Today the parcel again had to go back as their device was unable to read my finger print. told they will come back next week. I dont have time to play. I canceled the order.
RTT Logistics's replyOfficial
05 Jun 2026, 16:21Dear Leon
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the distress and inconvenience caused. We are having one of our customer service agents reach out to you to resolve your query
Thank you
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the distress and inconvenience caused. We are having one of our customer service agents reach out to you to resolve your query
Thank you
RTT Logistics's reply05 Jun 2026, 16:21
Official
Dear Leon
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the distress and inconvenience caused. We are having one of our customer service agents reach out to you to resolve your query
Thank you
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the distress and inconvenience caused. We are having one of our customer service agents reach out to you to resolve your query
Thank you