KT
Kgaupi T
1 reviews | Active since Aug 2026
26 Aug 2026, 20:57
Terrible
This is the worst logistic company ever Poor communication, I spent the entire day waiting for my Parcel, and cancelled all my plans for nothing because i still didn't get it. They don't even communicate, I honestly don't understand how they have been operating for 45 years, if i could give them 0 I would, I don't understand why anyone would use them!!!!!
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RTT Logistics's replyOfficial
27 Aug 2026, 09:57Dear Kgaupi
We sincerely apologise for the extremely disappointing experience you’ve had with our service. We understand how frustrating it must have been to set aside your entire day and cancel your plans, only to have your parcel not delivered and receive little to no communication.Your frustration is completely understandable, and we are sorry that we have failed to provide the reliable delivery and communication you expected from us. This is certainly not the experience we want our customers to have.Our Customer Care team will reach out to assist with your delivery and address the concerns you have raised. We truly appreciate you bringing this matter to our attention and giving us the opportunity to improve.Kind regards,
Customer Care Department
We sincerely apologise for the extremely disappointing experience you’ve had with our service. We understand how frustrating it must have been to set aside your entire day and cancel your plans, only to have your parcel not delivered and receive little to no communication.Your frustration is completely understandable, and we are sorry that we have failed to provide the reliable delivery and communication you expected from us. This is certainly not the experience we want our customers to have.Our Customer Care team will reach out to assist with your delivery and address the concerns you have raised. We truly appreciate you bringing this matter to our attention and giving us the opportunity to improve.Kind regards,
Customer Care Department
RTT Logistics's reply27 Aug 2026, 09:57
Official
Dear Kgaupi
We sincerely apologise for the extremely disappointing experience you’ve had with our service. We understand how frustrating it must have been to set aside your entire day and cancel your plans, only to have your parcel not delivered and receive little to no communication.Your frustration is completely understandable, and we are sorry that we have failed to provide the reliable delivery and communication you expected from us. This is certainly not the experience we want our customers to have.Our Customer Care team will reach out to assist with your delivery and address the concerns you have raised. We truly appreciate you bringing this matter to our attention and giving us the opportunity to improve.Kind regards,
Customer Care Department
We sincerely apologise for the extremely disappointing experience you’ve had with our service. We understand how frustrating it must have been to set aside your entire day and cancel your plans, only to have your parcel not delivered and receive little to no communication.Your frustration is completely understandable, and we are sorry that we have failed to provide the reliable delivery and communication you expected from us. This is certainly not the experience we want our customers to have.Our Customer Care team will reach out to assist with your delivery and address the concerns you have raised. We truly appreciate you bringing this matter to our attention and giving us the opportunity to improve.Kind regards,
Customer Care Department