RM
Raymond M
1 reviews | Active since Aug 2026
17 Aug 2026, 10:50
Poor service
RTT/CIT I never thought I will buy shoe on 1st August and wait until 17 and we fight with shops while problem is you.... I THINK THE COURIER GUY IS BETTER THAN YOU TWO COMBINED poor
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RTT Logistics's replyOfficial
17 Aug 2026, 15:34Dear Raymond
We sincerely apologise for the frustration and disappointment caused by the delay in delivering your parcel.We understand how frustrating it is to have placed your order on 1 August and still be waiting for your delivery on 17 August. We also regret that the delay has resulted in you having to follow up with the retailer when the issue is with the delivery process.This is not the level of service we aim to provide. A Customer Care agent will reach out to you directly to assist with your delivery and work towards resolving the matter as soon as possible.We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.Kind Regards,
Customer Care Department
We sincerely apologise for the frustration and disappointment caused by the delay in delivering your parcel.We understand how frustrating it is to have placed your order on 1 August and still be waiting for your delivery on 17 August. We also regret that the delay has resulted in you having to follow up with the retailer when the issue is with the delivery process.This is not the level of service we aim to provide. A Customer Care agent will reach out to you directly to assist with your delivery and work towards resolving the matter as soon as possible.We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.Kind Regards,
Customer Care Department
RTT Logistics's reply17 Aug 2026, 15:34
Official
Dear Raymond
We sincerely apologise for the frustration and disappointment caused by the delay in delivering your parcel.We understand how frustrating it is to have placed your order on 1 August and still be waiting for your delivery on 17 August. We also regret that the delay has resulted in you having to follow up with the retailer when the issue is with the delivery process.This is not the level of service we aim to provide. A Customer Care agent will reach out to you directly to assist with your delivery and work towards resolving the matter as soon as possible.We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.Kind Regards,
Customer Care Department
We sincerely apologise for the frustration and disappointment caused by the delay in delivering your parcel.We understand how frustrating it is to have placed your order on 1 August and still be waiting for your delivery on 17 August. We also regret that the delay has resulted in you having to follow up with the retailer when the issue is with the delivery process.This is not the level of service we aim to provide. A Customer Care agent will reach out to you directly to assist with your delivery and work towards resolving the matter as soon as possible.We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.Kind Regards,
Customer Care Department