KM
Katlego M
1 reviews | Active since Jan 2021
09 May 2026, 14:22
Poor service
I am so frustrated. RTT Johannesburg had my urgent parcel for more that two weeks and they are failing to deliver I have been calling them and sending messages but not getting assistance, you have such a bad service it’s disgusting ,I don’t know why you are not returning my parcel from were you got it.
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RTT Logistics's replyOfficial
11 May 2026, 16:43Dear Katlego
Thank you for your message, and please accept our sincere apologies for the frustration and inconvenience caused by the delay in your parcel delivery.We understand how concerning it is that your urgent parcel has been in transit for over two weeks without successful delivery or clear communication. We also regret that you have not been able to reach our team timeously through calls and messages.Please be assured that your matter is being urgently escalated with the relevant depot in Johannesburg for immediate investigation and feedback regarding the status and movement of your parcel.A consultant will contact you telephonically as soon as possible to provide a detailed update and assist with resolution.We sincerely apologise for the inconvenience caused and appreciate your patience while we attend to this matter urgently.Kind regards,
Thank you for your message, and please accept our sincere apologies for the frustration and inconvenience caused by the delay in your parcel delivery.We understand how concerning it is that your urgent parcel has been in transit for over two weeks without successful delivery or clear communication. We also regret that you have not been able to reach our team timeously through calls and messages.Please be assured that your matter is being urgently escalated with the relevant depot in Johannesburg for immediate investigation and feedback regarding the status and movement of your parcel.A consultant will contact you telephonically as soon as possible to provide a detailed update and assist with resolution.We sincerely apologise for the inconvenience caused and appreciate your patience while we attend to this matter urgently.Kind regards,
RTT Logistics's reply11 May 2026, 16:43
Official
Dear Katlego
Thank you for your message, and please accept our sincere apologies for the frustration and inconvenience caused by the delay in your parcel delivery.We understand how concerning it is that your urgent parcel has been in transit for over two weeks without successful delivery or clear communication. We also regret that you have not been able to reach our team timeously through calls and messages.Please be assured that your matter is being urgently escalated with the relevant depot in Johannesburg for immediate investigation and feedback regarding the status and movement of your parcel.A consultant will contact you telephonically as soon as possible to provide a detailed update and assist with resolution.We sincerely apologise for the inconvenience caused and appreciate your patience while we attend to this matter urgently.Kind regards,
Thank you for your message, and please accept our sincere apologies for the frustration and inconvenience caused by the delay in your parcel delivery.We understand how concerning it is that your urgent parcel has been in transit for over two weeks without successful delivery or clear communication. We also regret that you have not been able to reach our team timeously through calls and messages.Please be assured that your matter is being urgently escalated with the relevant depot in Johannesburg for immediate investigation and feedback regarding the status and movement of your parcel.A consultant will contact you telephonically as soon as possible to provide a detailed update and assist with resolution.We sincerely apologise for the inconvenience caused and appreciate your patience while we attend to this matter urgently.Kind regards,