No Updates, No Support & Non-Functional Contact – RTT Logistics Failing Customers

I am बेहद frustrated with the lack of service and communication from RTT Logistics. I currently have parcels in transit through RTT, and the experience has been nothing short of unacceptable. The tracking status has not been updated since 23/03/2026 One of my parcels was due for delivery on 24/03/2026 and is now overdue There has been no communication or explanation for the delay What makes this worse is the complete lack of customer support: The RTT WhatsApp contact number is not working I have been unable to reach anyone for assistance or updates I also went to the PEP store (as the parcels were sent via PEP Paxi), but the staff were dismissive and unhelpful. They focused only on one parcel that had not yet exceeded its estimated delivery time, completely ignoring the other parcel that is already overdue. There was no sense of urgency or accountability. This entire experience shows a serious breakdown in communication between RTT and PEP Paxi, leaving customers stranded with no information and no support. I am requesting: Immediate updates on my parcels Explanation for the lack of tracking updates since 23/03/2026 A working and responsive customer support channel Accountability for missed delivery timelines Customers should not be left in the dark after paying for a delivery service. This is extremely disappointing and needs urgent attention.