TK
Timothy K

1 reviews | Active since Dec 2024

10 Mar 2026, 08:57

Lazy delivery

Poor delivery of service. Package marked out for delivery myself and a friend make sure we are able to hear if a arrives. Package never comes and is marked as "No-one available to accept package at address". There was zero effort made to announce any sort of presence and it would seem that they never arrived so they just decided to mark it as "no-one available". Very poor

0
Replies (3)
RTT Logistics
RTT Logistics's reply10 Mar 2026, 11:12
Official
Good Day Timothy 

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the failed delivery attempt. The experience you described does not meet the standards we aim to provide, and we regret the negative impact it has had.Please be assured that your shipment has been loaded for delivery and will be prioritized for today. Additionally, one of our CSD agents will give you a call on *** to provide reassurance and any further assistance required.We appreciate your patience and understanding, and we are committed to resolving this matter promptly.

Thank You 
TK
Timothy K's update10 Mar 2026, 15:09
Reviewer Update
Thank you for the fast assistance and clarification. Packaged was safely delivered
RTT Logistics
RTT Logistics's reply12 Mar 2026, 07:32
Official
Dear Timothy

Thank you for your feedback. We are pleased to hear that your package was safely delivered and that the assistance and clarification provided were helpful.We truly appreciate you taking the time to update us, and we are glad that the matter could be resolved promptly. Should you require any further assistance in the future, please do not hesitate to reach out.

Thank you