HB
Hendrik B
1 reviews | Active since Jan 2021
17 Aug 2026, 16:53
Late on parcel
Hi waiting for my parcel from 13 August and still not received and today it was said it will be delivered before 15:00 but still nothing and I'm at work now and no one is calling me about my delivery SW***A0 I'm unhappy with the service what I'm getting I WANT MY PARCEL TODAY PLEASE
Helpful (0)
Replies (3)0
Replies (3)
RTT Logistics's replyOfficial
18 Aug 2026, 11:00Dear Hendrik
We sincerely apologise for the delay and frustration caused by the outstanding delivery of your parcel.We are escalating the matter to the relevant Operations team for urgent attention. A Customer Care agent will also reach out to you directly to assist with the delivery and provide you with the necessary feedback.We sincerely apologise for the inconvenience and appreciate your patience while we work to resolve this matter.Kind Regards,
Customer Care Department
We sincerely apologise for the delay and frustration caused by the outstanding delivery of your parcel.We are escalating the matter to the relevant Operations team for urgent attention. A Customer Care agent will also reach out to you directly to assist with the delivery and provide you with the necessary feedback.We sincerely apologise for the inconvenience and appreciate your patience while we work to resolve this matter.Kind Regards,
Customer Care Department
Best regards,
RTT Logistics's reply18 Aug 2026, 11:00
Official
Dear Hendrik
We sincerely apologise for the delay and frustration caused by the outstanding delivery of your parcel.We are escalating the matter to the relevant Operations team for urgent attention. A Customer Care agent will also reach out to you directly to assist with the delivery and provide you with the necessary feedback.We sincerely apologise for the inconvenience and appreciate your patience while we work to resolve this matter.Kind Regards,
Customer Care Department
We sincerely apologise for the delay and frustration caused by the outstanding delivery of your parcel.We are escalating the matter to the relevant Operations team for urgent attention. A Customer Care agent will also reach out to you directly to assist with the delivery and provide you with the necessary feedback.We sincerely apologise for the inconvenience and appreciate your patience while we work to resolve this matter.Kind Regards,
Customer Care Department
Best regards,
HB
Hendrik B's updateReviewer Update
18 Aug 2026, 12:07Hi I'm still waiting for feedback back and my parcel and no one is calling me about my delivery of parcel because i want to know where is my parcel please and i want my parcel today before 15:00 I'm still unhappy with the service what I'm getting and no one is answering my an WhatsApp about my parcel I WANT IT TODAY
HB
Hendrik B's update18 Aug 2026, 12:07
Reviewer Update
Hi I'm still waiting for feedback back and my parcel and no one is calling me about my delivery of parcel because i want to know where is my parcel please and i want my parcel today before 15:00 I'm still unhappy with the service what I'm getting and no one is answering my an WhatsApp about my parcel I WANT IT TODAY
RTT Logistics's replyOfficial
18 Aug 2026, 12:40Dear Hendrik
Will resolve your query, Will reach back to you shortly.
Thank you
Will resolve your query, Will reach back to you shortly.
Thank you
Best regards,
RTT Logistics's reply18 Aug 2026, 12:40
Official
Dear Hendrik
Will resolve your query, Will reach back to you shortly.
Thank you
Will resolve your query, Will reach back to you shortly.
Thank you
Best regards,