1 reviews | Active since Oct 2026
Great customer service
My parcel collection was cancelled multiple times. When I called the call centre, the agent Pamela Mosokwa stepped in and ensured a driver was assigned and updated me daily until the parcel was collected. Great customer service.
Thank you for sharing your positive feedback. We sincerely apologise for the repeated cancellations of your parcel collection and the inconvenience this caused. We are pleased to hear that Pamela Mosokwa took ownership of your query, ensured that a driver was assigned, and kept you updated daily until your parcel was collected.
We appreciate Pamela's dedication, proactive communication, and commitment to providing excellent customer service. We will be sure to share your kind words with her.
Kind regards,
Customer Care Department.
Thank you for sharing your positive feedback. We sincerely apologise for the repeated cancellations of your parcel collection and the inconvenience this caused. We are pleased to hear that Pamela Mosokwa took ownership of your query, ensured that a driver was assigned, and kept you updated daily until your parcel was collected.
We appreciate Pamela's dedication, proactive communication, and commitment to providing excellent customer service. We will be sure to share your kind words with her.
Kind regards,
Customer Care Department.