LL
LERATO L
1 reviews | Active since Dec 2025
07 May 2026, 14:41
Failure to deliver 3 times
Failure to deliver my MTN package, it has been 3 consecutive days were they promise to deliver my package. Tuesday - failure to deliver because client was not home. I was home the entire day no one cared to contact me Wednesday - no one came even though they sent a message of “package out for delivery” Thursday - I am still waiting, it is 15:40 and no driver has called or anything but the tracking status says “on route for delivery (2026/05/07)
Can I just please get my package, some of us have work to go to, I can’t keep on missing working because I am waiting a package that won’t arrive.
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RTT Logistics's replyOfficial
08 May 2026, 12:05Dear Lerato
We sincerely apologise for the repeated delays and the inconvenience this has caused with your MTN delivery. We understand how frustrating it is to receive repeated “out for delivery” updates without successful delivery, especially when you have made yourself available on all occasions.We have escalated your query for urgent attention, and one of our call centre agents will be contacting you to provide a clear update and assist in resolving the matter as quickly as possible.Thank you for your patience and understanding while we work to get this resolved.
We sincerely apologise for the repeated delays and the inconvenience this has caused with your MTN delivery. We understand how frustrating it is to receive repeated “out for delivery” updates without successful delivery, especially when you have made yourself available on all occasions.We have escalated your query for urgent attention, and one of our call centre agents will be contacting you to provide a clear update and assist in resolving the matter as quickly as possible.Thank you for your patience and understanding while we work to get this resolved.
RTT Logistics's reply08 May 2026, 12:05
Official
Dear Lerato
We sincerely apologise for the repeated delays and the inconvenience this has caused with your MTN delivery. We understand how frustrating it is to receive repeated “out for delivery” updates without successful delivery, especially when you have made yourself available on all occasions.We have escalated your query for urgent attention, and one of our call centre agents will be contacting you to provide a clear update and assist in resolving the matter as quickly as possible.Thank you for your patience and understanding while we work to get this resolved.
We sincerely apologise for the repeated delays and the inconvenience this has caused with your MTN delivery. We understand how frustrating it is to receive repeated “out for delivery” updates without successful delivery, especially when you have made yourself available on all occasions.We have escalated your query for urgent attention, and one of our call centre agents will be contacting you to provide a clear update and assist in resolving the matter as quickly as possible.Thank you for your patience and understanding while we work to get this resolved.