AE
ABDUL-KADER EBRAHIM

1 reviews | Active since Jun 2015

06 May 2026, 19:54

Can't even deliver my mtn package

My mtn package is supposed to be delivered today waited all day no call noting now I see the delivery was failed with no reason given and now I don't know wjen it would be delivered I wasted a whole day no one gives me feedback and I needed my package urgently

0
Replies (3)
RTT Logistics
RTT Logistics's reply07 May 2026, 12:55
Official
Dear Abdul-Kader

We sincerely apologise for the inconvenience and frustration caused regarding your MTN package delivery. We understand how disappointing it is to wait the entire day without receiving any communication or update, especially when the parcel is urgently needed.Please be assured that we are treating this matter with urgency.  One of our agents will also reach out to assist further and work towards resolving the matter.We truly appreciate your patience and apologise once again for the inconvenience caused.

Kind Regards
CEC Department 
RTT Logistics
RTT Logistics's reply08 May 2026, 11:59
Official
Dear Abdul,We sincerely apologise for the inconvenience caused. Our agent has confirmed that they have spoken with you and that the necessary arrangements have been made.Thank you for your cooperation and understanding.Kind regards
RTT Logistics
RTT Logistics's reply11 May 2026, 16:47
Official
Dear Abdul,

Shipment updated has been updated as delivered 

Thank you