EE
Eugene E
1 reviews | Active since May 2026
14 May 2026, 16:49
After multiple struggles with TELKOM to get my address changed, Doctor was able to help me get my package delivered
After multiple struggles with TELKOM to get my address changed, Doctor was able to help me get my package delivered. I am very pleased with his service. Thank you very much 💪🏻 However I'm not very pleased with the driver, David Willemse, as he didn't even contact me the first time he tried to deliver, he stood for less than a minute at the gate and then left before I could reach him. The second attempt of delivery he said he will be there around 15:00 and then I waited again till 16:45 Kind regards Eugene Annandale
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RTT Logistics's replyOfficial
18 May 2026, 15:54Good Day Mr. Eugene Annandale,
Thank you for taking the time to share your feedback with us.
We are pleased to hear that Doctor was able to assist you in resolving the address issue and ensuring that your package was successfully delivered. Your kind words and appreciation for his excellent service will certainly be shared with him and management.
At the same time, we sincerely apologise for the inconvenience and frustration caused during the delivery attempts. We understand your concerns regarding the lack of communication and the delays experienced with the driver, David Willemse. Your feedback has been noted and will be escalated to the relevant team for further review and improvement.
We appreciate you bringing this to our attention
Kind Regards,
CEC Department
CEC Department
RTT Logistics's reply18 May 2026, 15:54
Official
Good Day Mr. Eugene Annandale,
Thank you for taking the time to share your feedback with us.
We are pleased to hear that Doctor was able to assist you in resolving the address issue and ensuring that your package was successfully delivered. Your kind words and appreciation for his excellent service will certainly be shared with him and management.
At the same time, we sincerely apologise for the inconvenience and frustration caused during the delivery attempts. We understand your concerns regarding the lack of communication and the delays experienced with the driver, David Willemse. Your feedback has been noted and will be escalated to the relevant team for further review and improvement.
We appreciate you bringing this to our attention
Kind Regards,
CEC Department
CEC Department