Renewing a Driver's Licence - What a Pleasure!

When I received the drivers' licence renewal notice, my heart sank as I thought about the normally tedious process of having to deal with a government department again.

But, I logged into the system and was amazed by finding appointments 7 days a week into the evenings! I chose Sunday morning at 08h45 last week, fully expecting to arrive at a closed office.

Wrong, did the COVID dance, sat down for 10 minutes, filled in forms given to us a by a lady who gave us clear instructions. Next thing I was in with Captain TC Dladla of the RTMC. She was polite, efficient and helpful and I was paid and out in 30 minutes.

To the staff of the RTMC DLTC Waterfall, thank you! You set the standard for government service!